Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Impossible to break in!
I bought these shoes because I wanted a nice comfortable shoe to wear during the day. They look good and have a nice heel and feel very comfortable when you try them on. However, my problem is that I find them impossible to break in. I have had them for a few months and try wearing them regularly but whenever I wear them for any length of time I am left with blisters! I paid the high price for them thinking price equals comfort but I am ready to put them in the bin! I generally don't spend this kind of money on shoes and must say I am very disappointed overall.
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