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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Well and truly worth the price tag
At first I was turned away by the price of these shoes so went and purchased another brand from another store at a fifth of the price, within 5minutes of walking around the house I had deep marks on the backs of my heels. The shoes had to be returned the following day. So running out of time to search for another pair of shoes I decided to take the risk and order these in nude and I can honestly say I have never bought a pair of shoes that are worth the price I paid ... well these are !! They are beautiful shoes and so comfy and made out of good quality leather not plastic. I dont wear heels very often and never this high as I always get blisters but not a mark at the end of the night on either foot. I am already looking at purchasing more from her range but hoping I may pick some up in the sale.
Beautiful but too narrow
I thought these shoes were beautiful quality and are a fab real leather. Loved them but was so disappointed at how narrow in the foot they were. Out of 17 pairs of shoes I tried these were the most narrow. I had bought a size 6, I can wear either a 5.5 or 6 depending on the syle but often have to go up to a 6 to get the extra width. However in this case even this didn't help. They are however true to a size length, so if you have narrow or even average width foot you will probably love these. I wish I had a narrower foot as I would definitely have kept these. My star ratings are given on the quality of the shoe and have only deducted slightly on style because of the narrow fit.
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