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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Navy Ultimate Peacoat
Coat ( bought on line) fitted well but was let down by poor quality cloth which was badly creased. Even at saleprice it was still a poor buy. I returned it to store and found a much better quality coat in the sale which appeared to be a one off reduction but with much quality cloth with no creases and a perfect fit.
The coat I settled for was a Jeff Banks at half price which fitted well and there were no others on the rail.
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