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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Nice dress but very small
I am a size 10 but this feels more like a size 6! Not realistic sizing at all. There is no way the zip was going to meet. The quality of the dress feels nice and the colour is really lovely but sadly it has to go back. If they can get the sizing right it would be a really nice addition to the wardrobe.
I can't really write a fair report on this dress as its hard to judge the fit and shape when the dress is so tiny. I'm tall and consistently a 10. The length is fair-to the knee-but otherwise, it doesn't fit at all and I'd have to consider buying a 14 to have any hope of the bust being adequate and the zip coming together. The fact it's an online exclusive brand is a real pain given the sizing is so strange! Material is okay though an underskirt would have added more quality. If you are happy chancing the difficult fit and can be bothered with the returns system if it's wrong, this dress seems good enough for the price.
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