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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Beautiful but too big
These shoes look great but they don't do half sizes. For me, the 6 was a good fit across the toes but way too long so I couldn't walk in them. The 5 would probably have been ok for length (had I also ordered that!) but probably too tight. Sadly I had to send them back.
Great colour and style
These shoes are perfect: colour, style, height of heel.
The only problem is that they are a very tight fit. I am a size 5, and sometimes a 5 is slightly loose (I have to put a heel gripper). It's a shame that they don't do half sizes. Sadly, I had to return them.
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