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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
My feet are approx 7.5 so I often need a size 8 in shoes/boots - these boots however were HUGE, you can definitely go down a size, maybe even 2 sizes! So they went back and I'm undecided whether to order smaller size. They are NOT leather, they are synthetic, which i guess you would expect as they are not expensive. The design was nice and easy to put on and off with a zip in the side. Not sure how well they would last as not leather.... but for the price, worth it I'd say.
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