Standard Delivery: £3.99 Delivery to UK within 4 working days
FREE if you pay with your Debenhams card FREE delivery on all orders over £30 (normally £3.99)
Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Very disappointed with the jacket I received today and promptly sent back. I am a size 10/12 and could not do the jacket up in a size 12. The fabric was very thin and scratchy and the only part of the coat that is lined is the arms! The fabric will shed. Due to thin fabric and folded in the post it came all creased. Looks very cheap and is not worth the money. Shame as the actual style of the coat is lovely.
Extremely poor quality.
This jacket is NOT worth the money. I only ever have either size 10 or 12 jackets, this one was supposed to be a 12 but was not big enough (more like a size 10). The quality was not what I expected. I was expecting a 'wool look' winter coat, but it was more like a 'blanket' type material.
Needless to say, it has been sent back.
Subscribe to our newsletter for the latest offers and promotions.