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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Fantastic coat. Bought this coat in the sale so excellent value. Have worn it every day since I bought it and had no trouble so far with the buttons. It is lovely and warm on so don't mind that it's not fully lined. The only negative comment would be that it is quite a snug fit when trying to move your arm, tight in the sleeves and if it's chilly it's very open at the next, top button is only for show. Love the colours, style, 'odd pockets' just LOVE IT!!!
Beware the Buttons
I love my Joe Brown coat and get so many complements from people of all ages, even from an elderly gentlemen in a well known Hardware store stopped me to say how nice it was, but I can't give it 5 stars. Only the sleeves are lined so the coat isn't as warm as it looks and the buttons! They are all different which is not only a great look but so useful as thy keep falling off! At least I do not have to find one that matches.
Come on Joe Brown - half a dozen buttons falling off in the first few weeks of wear is not what I expect from a quality item. I don't expect that even from a cheap coat. Please find some better button thread or supply more than one spare button!
Recommended to anyone who is a dab hand at sewing on buttons!
Bought this coat was fed up of everything being Black so this definitely injected some colour into my wardrobe!
very warm although not lined the only disappointment was I have had to re stich all the buttons as they kept falling off!!
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