Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
let down by quality issues
bought this wallpaper to paper a chimney breast so we only needed two rolls, so we opted for a better quality wallpaper. On the third drop we noticed what looked like ink spots on the back of the paper down one side, we turned it over to the front side to see that the marks were also the front of the paper, the paper was brand new and sealed and was defiantly a manufacturing fault. We completed the third drop with the second roll, on the forth drop (now back round to the left hand side of the chimney breast)we found the paper did not match , the lines on the leaves were wider and darker, this is despite the two rolls being the same batch number! To round up quality issues and therefore not worth the money
Subscribe to our newsletter for the latest offers and promotions.