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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Too narrow for me, so will return them
I bought these for work; not my usual style, but just wanted something unobtrusive/inoffensive. Unfortunately, they came up too narrow, and although I probably could have worn them, and they would have given a bit due to them being perforated and made of suede, I felt they would have taken on the shape of my foot, and I don't find that attractive; looks a bit like those running shoes with the individual toes. So they are going back! Otherwise though, a really quality shoe in all other respects (if you like that sort of thing). I take size 7.5, and these were an eight, and I have never had to buy 'wide fit' shoes previously, if that's helpful.
Size 9 shoes
I received these shoes this morning, love them, haven't taken them off yet, I will have to because I bought them for a special occasion. The colour is exactly what I was expecting, they are true to size and so comfortable. I like them that much I have ordered the tan and blue ones this morning can't wait for them to arrive.
I struggle to find a true fit size 9 that have quality, comfort and style - these shoes fit all three aspects.
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