Standard Delivery: £3.99 Delivery to UK within 4 working days
FREE if you pay with your Debenhams card FREE delivery on all orders over £30 (normally £3.99)
Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I have ordered two leather jackets for my mum from the Quiz line at Debenhams and have been extremley disappointed with both!
My mum is a size 14 usually and has a denim jacket in that size which fits her perfectly. She ordered a size L in the first jacket and it was way too small. Having being disappointed with this and realising that the same jacket didn't go up a size she chose a different one, this time in an XL. When she got it, that too was extremely small on her! Absolutley ridiculous, she's not Billy bunter for god's sake!
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