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Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Looks are deceiving
I expected the body of the boot to hug onto the calf being that it is elasticated but I found it very wide and floppy. I could slip it on without undoing the zip! Am not sure that my feet would continue to feel snug and warm after an hour traipsing through snow. Looks attractive though but disappointing in quality and therefore I shall return it.
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