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  1. Validly activated giftcards purchased via or in store in the UK are redeemable in full or part payment for merchandise from Debenhams Stores within the UK or as full payment for merchandise on Giftcards cannot be used at Debenhams in other department or franchise stores. Giftcards purchased via or in store in the UK cannot be redeemed in the Republic of Ireland or at
  2. Debenhams giftcards may not be exchanged for cash or vouchers, used as a deposit on a credit agreement, used to settle a Debenhams Account Card or to purchase financial or travel services.
  3. Debenhams giftcards can not be used on the following Debenhams Partnerships websites:,,
  4. The minimum amount required to top-up a Debenhams giftcard is £1. The maximum giftcard limit is £2,000.
  5. Temporary Debenhams Account Cards may not be used to activate or top-up a giftcard.
  6. No change or refund will be given but any remaining balance may be applied to future purchases.
  7. The giftcard will expire 24 months after the last use or balance enquiry and any remaining balance will be deducted.
  8. A Debenhams giftcard remains the property of Debenhams.
  9. Debenhams giftcards are not cheque guarantee, credit or charge cards.
  10. Debenhams cannot be held liable for giftcards, once activated, which are subsequently lost, stolen, damaged or defaced.
  11. Debenhams reserves the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so (e.g. to change the scope of the giftcard service, notify of the service's withdrawal or in the event of circumstances beyond its control). Reasonable notice of such changes will be given where possible.
  12. By activating a giftcard you accept and agree to these terms and conditions.
Debenhams Retail Plc
Registered in England, Company No 83395
Registered Office: 10 Brock Street, Regent's Place, London, NW1 3FG