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Beauty Club - Terms & Conditions

Debenhams.com Beauty Club - Terms and Conditions

Debenhams.com Beauty Club (the “Beauty Club”) is a service operated by Debenhams Online Limited (“Debenhams”) subject to the terms and conditions set out on this page. By using Beauty Club you confirm your agreement to these terms and conditions, together with the policies and terms referred to below.

Please carefully read these terms and conditions before deciding to use this service. By signing up to the Beauty Club, you accept these terms and conditions together with our terms and conditions here, together with our Privacy Notice here.

1. Welcome to the Beauty Club Beauty Club

1.1. Debenhams Beauty Club is a reward scheme that allows you to collect and spend points across beauty, fragrance and home fragrance brands at Debenhams, both in store and online. To sign up to Beauty Club, you must have a registered Beauty account. You easily join Beauty Club by signing up here.

1.2. You will need to become a registered user in order to set up a profile and fully interact with the Beauty Club. For the avoidance of doubt, you will need to set up a Beauty Club account in addition to your Debenhams customer account in order access the benefits of the Beauty Club.

2. Membership and Eligibility

2.1. Membership to the Beauty Club is limited to an individual who is a resident in the United Kingdom aged 18 years or over and is limited to one account per individual.

2.2. Employees, officers, directors, agents and representatives of Debenhams are eligible for membership but may be excluded from certain promotions.

3. Your Account

3.1. To access your Beauty Club account, you must register with us and set up an account with a username and password (your “Club Account”).

4. Collecting Points

4.1. You collect Beauty Club points across the three levels:

4.1.1. Tier One: Enthusiast

4.1.1.1. When you sign to your Club Account, you are automatically enrolled to Tier One. As a Tier One Enthusiast, you will receive 3 points for every £1 you spend on beauty, fragrance and home fragrance. In addition, you will receive opportunities to exclusive gifts and treats, selected sale previews and a 10% birthday discount across beauty, fragrance and home fragrance to use on one transaction on your birthday. Once you have collected over 500 points, you can begin to use your points on beauty and fragrance via the website.

4.1.2. Tier Two: Pro

4.1.2.1. When your Club Account records that you have spent over £101 within a 12 month period, you will be enrolled to Tier Two. As a Tier Two Pro you will receive 4 points for every £1 you spend on beauty, fragrance and home fragrance. If you do not spend a further £101 within that year, you will automatically revert back to Tier One at the end of that year and your spending history up to until that date shall not count towards a tier upgrade. In addition, you will be eligible to free standard delivery each time you spend over £40.00 on beauty, fragrance and home fragrance in any one transaction, as well as receiving opportunities to exclusive gifts and treats, selected sale previews and a 15% birthday discount across beauty, fragrance and home fragrance to use on one transaction on your birthday. Once you have collected over 500 points, you can begin to use your points on beauty, fragrance and home fragrance via the website.

4.1.3. Tier Three: Icon

4.1.3.1. When your Club Account records that you have spent over £300 within a 12 month period, you will be enrolled to Tier Three. As a Tier Three Icon, you will receive 5 points for every £1 you spend on beauty, fragrance and home fragrance. If you do not spend a further £300 within that year, you will automatically revert back to Tier One or Tier Two at the end of that year and your spending history up to until that date shall not count towards a tier upgrade. In addition, you will be eligible to free next day delivery each time you spend over £40.00 on beauty, fragrance and home fragrance in any one transaction, as well as receiving opportunities to exclusive gifts and treats, selected sale previews and a 20% birthday discount across beauty, fragrance and home fragrance to use on one transaction on your birthday. Once you have collected over 500 points, you can begin to use your points on beauty, fragrance and home fragrance via the website.

4.2. The (“Redemption Period”) means period of 5 days before the start of the birth date registered to your Club Account, your specified birth date and 5 days after your birth date registered to your Club Account. On the month of your birthday, we will email you your birthday discount code, which must be redeemed between the Redemption Period.

4.3. In each tier you will receive rewards such as gifts and treats (“Rewards”). Each Reward is subject to availability and may be subject to additional terms and conditions. Debenhams reserves the right to amend the Rewards it offers at any time. Terms and conditions relating to Rewards can be found here.

4.4. In order to participate in Beauty Club and automatically collect points when making a qualifying purchase, you must be signed into your Club Account.

4.5. Your points will not be added to your Club Account until 30 days after the purchase was made. Your points will be considered to be valid from the date at which they are applied, rather than the date your purchase from your Club Account.

4.6. If you are given a refund on any transaction, the points awarded on the transaction will be adjusted accordingly on your Club Account.

4.7. You can check your tier and points balance at any time by logging into your Club Account.

4.8. Your points have no cash value. For the avoidance of doubt, you points may nto be redeemed for cash or any other alternative in any circumstances;

4.9. Rewards shall be awarded when purchasing gift cards. You cannot redeem Rewards on gift card redemptions.

4.10. You cannot transfer you reward points or Benefits to any other person. Your Club Account is for personal use only.

5. Cancellation

5.1. Debenhams can take any action it considers appropriate, including removing or suspending your Club Account, if in our sole discretion, we have reason to believe you have breached these terms of use, supplied false or misleading information, or acted improperly or abused the scheme and offers.

5.2. Debenhams may suspend or terminate Beauty Club at any time at our sole discretion and for any reason. In such event you will be notified, and your Club Account will be suspended or terminated.

6. Changes to these Terms of Use

6.1. We reserve the right to modify the conditions or suspend for Beauty Club at any time and without notice.

7. Miscellaneous and Governing Law

7.1. Debenhams may transfer rights and obligations these terms to another organisation. Debenhams will tell you in writing if this happens and Debenhams will ensure that the transfer will not affect your rights under the Contract.

7.2. These terms and conditions are governed by English law and any dispute or claim arising or in connection with it will be governed by English law.

Beauty Club Launch Offer - £20 worth of points when you spend £30 on Beauty

1.     This Reward is subject to your agreeing to the Debenhams Beauty Club terms and conditions, which can be found here.

<p style="text-align: justify">1.1.  In order to redeem £20 worth of points (2000 points) you must spend a minimum of £30 on beauty, fragrance and home fragrance n one single transaction excluding delivery charges (“Reward”) between 14 October 2021 until 28 October 2021 (“Reward Period”).</p>
<p style="text-align: justify">1.2.  Your points will not be added to your Club Account until 30 days after the purchase was made. Your points will be considered to be valid from the date at which they are applied, rather than the date your purchase from your Club Account.</p>

2.     You must redeem all points collected from your Reward by no later than 24 December 2021.

3.     In addition to your Reward points, you will also collect your usual points depending on your Club Account tier profile. 

4.     You can only redeem the Reward once during the Reward Period.

5.     We reserve the right to modify the conditions or suspend this Reward at any time and without notice.