In a world where tricky conversations can feel like navigating a minefield, Andrew Fuller serves as your guide, offering strategies to resolve conflicts and manage the dynamite sticks of humanity that are tricky people.From workplace politics to family dramas and romantic entanglements, learn how to wield the power of RESOLVE Respond with respect EngageSeek understanding Observe feelingsLower the toneValueadd, and Empower to emerge victorious from the battleground of interpersonal interactions.Whether youre facing off against Genghis Khan or the school principal, this book equips you with the tools to turn confrontation into connection and chaos into calm.
Binding: Paperback;200 pages; Publisher: Amba Press; Classification: N/A; Weight: 382.18 g; Dimensions: N/A
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In a world where tricky conversations can feel like navigating a minefield, Andrew Fuller serves as your guide, offering strategies to resolve conflicts and manage the dynamite sticks of humanity that are tricky people.From workplace politics to family dramas and romantic entanglements, learn how to wield the power of RESOLVE Respond with respect EngageSeek understanding Observe feelingsLower the toneValueadd, and Empower to emerge victorious from the battleground of interpersonal interactions.Whether youre facing off against Genghis Khan or the school principal, this book equips you with the tools to turn confrontation into connection and chaos into calm.
Binding: Paperback;200 pages; Publisher: Amba Press; Classification: N/A; Weight: 382.18 g; Dimensions: N/A
Free Delivery For A Year With Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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