Chris Skinner
Socialising the Antisocial Bank Paperback Book
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“Refund was approved and back in my account the same day.” - Deliver+ customer
Most banks are antisocial. They dont engage with customers to delight or exceed their expectations, mainly because customers dont expect anything different. That doesnt mean it cannot change. The social media revolution is rapidly turning this planet on its head. So, if you want to work out how to be a social bank and connect with your targeted communities of customers, this is a short guide as to how to do it. The Complete Banker series of books is based upon Chris Skinners influential blog. The series is split into key themes covering retail, commercial and investment banking and the way they are being changed by economics, politics, technology and society. For the amateur and the expert, the knowledgeable and those seeking knowledge, the Complete Banker series provides you with the truth about the banking. Not just the truth, the whole truth and nothing but the truth ... but the Complete Truth.
Binding: Paperback;158 pages; Publisher: Searching Finance Ltd; Classification: N/A; Weight: 329.56 g; Dimensions: N/A
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Most banks are antisocial. They dont engage with customers to delight or exceed their expectations, mainly because customers dont expect anything different. That doesnt mean it cannot change. The social media revolution is rapidly turning this planet on its head. So, if you want to work out how to be a social bank and connect with your targeted communities of customers, this is a short guide as to how to do it. The Complete Banker series of books is based upon Chris Skinners influential blog. The series is split into key themes covering retail, commercial and investment banking and the way they are being changed by economics, politics, technology and society. For the amateur and the expert, the knowledgeable and those seeking knowledge, the Complete Banker series provides you with the truth about the banking. Not just the truth, the whole truth and nothing but the truth ... but the Complete Truth.
Binding: Paperback;158 pages; Publisher: Searching Finance Ltd; Classification: N/A; Weight: 329.56 g; Dimensions: N/A
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Chris Skinner
Socialising the Antisocial Bank Paperback Book
Get notified when it's available?
By ticking the box, you confirm that you are aged 16 or over & consent to receiving email alerts about products, offers & marketing communications. Please see our Privacy Policy for more information.
“Refund was approved and back in my account the same day.” - Deliver+ customer
We Think You'll Like
Sponsored Products
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