“Refund was approved and back in my account the same day.” - Deliver+ customer
Actionable tools and insights that are essential to unlocking your potential Oscar Munoz, former CEO of United AirlinesIn his groundbreaking bestseller Emotional Intelligence, Daniel Goleman revolutionized how we think about intelligence. Now, he reveals practical methods for using these inner resources to more readily enter an optimal state of high performance and satisfaction.There are moments when we achieve peak performance an athlete plays a perfect game a business has a quarter with onceinalifetime profits. But for every amazing day, we may have a hundred ordinary and even unsatisfying ones. Fulfilment doesnt come from isolated peak experiences, or elusive flow states, but rather from many consistent good days. So how do we sustain performance, while avoiding burnout and maintaining balance?In Optimal, Daniel Goleman and Cary Cherniss reveal how emotional intelligence can help us have a productive day, any day to consistently work at your optimal level. Based on decades of research on how hundreds of people build the inner architecture of having a good day, they sketch what an optimal state feels like, and show how emotional intelligence holds the key to our best performance.Optimal will equip you to become a highly effective leader and enable you to build an organizational culture that empowers workers to sustain high performance
Binding: Paperback;288 pages; Publisher: TBS-Penguin Random House Wholesale; Classification: GTC; Weight: 316 g; Dimensions: 197 x 129 x 20
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Actionable tools and insights that are essential to unlocking your potential Oscar Munoz, former CEO of United AirlinesIn his groundbreaking bestseller Emotional Intelligence, Daniel Goleman revolutionized how we think about intelligence. Now, he reveals practical methods for using these inner resources to more readily enter an optimal state of high performance and satisfaction.There are moments when we achieve peak performance an athlete plays a perfect game a business has a quarter with onceinalifetime profits. But for every amazing day, we may have a hundred ordinary and even unsatisfying ones. Fulfilment doesnt come from isolated peak experiences, or elusive flow states, but rather from many consistent good days. So how do we sustain performance, while avoiding burnout and maintaining balance?In Optimal, Daniel Goleman and Cary Cherniss reveal how emotional intelligence can help us have a productive day, any day to consistently work at your optimal level. Based on decades of research on how hundreds of people build the inner architecture of having a good day, they sketch what an optimal state feels like, and show how emotional intelligence holds the key to our best performance.Optimal will equip you to become a highly effective leader and enable you to build an organizational culture that empowers workers to sustain high performance
Binding: Paperback;288 pages; Publisher: TBS-Penguin Random House Wholesale; Classification: GTC; Weight: 316 g; Dimensions: 197 x 129 x 20
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
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