When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and visionthe qualities traditionally associated with leadership. Often left off the list are softer, more personal qualitiesbut they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional intelligence may be the key attribute that distinguishes outstanding performers from those who are merely adequate. Psychologist and author Daniel Goleman first brought the term "emotional intelligence" to a wide audience with his 1995 book of the same name, and Goleman first applied the concept to business with a 1998 classic Harvard Business Review article. In his research at nearly 200 large, global companies, Goleman found that truly effective leaders are distinguished by a high degree of emotional intelligence. Without it, a person can have firstclass training, an incisive mind, and an endless supply of good ideas, but he or she still wont be a great leader. The chief components of emotional intelligenceselfawareness, selfregulation, motivation, empathy, and social skillcan sound unbusinesslike, but Goleman found direct ties between emotional intelligence and measurable business results.The Harvard Business Review Classics series offers you the opportunity to make seminal Harvard Business Review articles a part of your permanent management library. Each highly readable volume...

Binding: Paperback;72 pages; Publisher: Harvard Business Review Press; Classification: KJ; Weight: 192 g; Dimensions: 108 x 165 x 7

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