David Jackson
Customer-Led Growth: A CEO's guide to building a B2B SaaS company...
Successful B2B SaaS CEOs master a powerful dynamic the link between value to customers and revenue for their company. This book, written by someone with first hand experience, unpacks the seven principles on which a true companywide approach to customer focus is built. Questioning many of the concepts on which B2B SaaS companies have been built, the book provides practical advice and a sprinkling of philosophy to CEOs facing the challenge of building a customercentric, growthfocused organisation.What people are saying about CustomerLed Growth."The best book on customer success I have read."Shreesha Ramdas, General Manager, Strikedeck by Medallia"Customer Success books just keep coming. And thats a good thing because the discipline is still young and constantly changing. David Jackson has added a gem to the collection with this insightful book. I always enjoy Davids view of the world because hes actually gotten his hands dirty on this topic and is never afraid to challenge the status quo. Definitely a valuable read."Dan Steinman, Chief Evangelist, GainsightIf youre a SaaS CEO or Founder you need to read this book, in fact you need to read this book if youre not a SaaS CEO but youre interested in making your organisation more customer focussed! Dave injects new thinking into organisational design and value delivery as well as introducing some new, and sometimes radical thinking. This book will challenge what you think you already know!Chris Mitchell, Chief Operating...
Binding: Paperback;148 pages; Publisher: Amazon Digital Services LLC - KDP; Classification: N/A; Weight: 274.67 g; Dimensions: N/A
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Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
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Successful B2B SaaS CEOs master a powerful dynamic the link between value to customers and revenue for their company. This book, written by someone with first hand experience, unpacks the seven principles on which a true companywide approach to customer focus is built. Questioning many of the concepts on which B2B SaaS companies have been built, the book provides practical advice and a sprinkling of philosophy to CEOs facing the challenge of building a customercentric, growthfocused organisation.What people are saying about CustomerLed Growth."The best book on customer success I have read."Shreesha Ramdas, General Manager, Strikedeck by Medallia"Customer Success books just keep coming. And thats a good thing because the discipline is still young and constantly changing. David Jackson has added a gem to the collection with this insightful book. I always enjoy Davids view of the world because hes actually gotten his hands dirty on this topic and is never afraid to challenge the status quo. Definitely a valuable read."Dan Steinman, Chief Evangelist, GainsightIf youre a SaaS CEO or Founder you need to read this book, in fact you need to read this book if youre not a SaaS CEO but youre interested in making your organisation more customer focussed! Dave injects new thinking into organisational design and value delivery as well as introducing some new, and sometimes radical thinking. This book will challenge what you think you already know!Chris Mitchell, Chief Operating...
Binding: Paperback;148 pages; Publisher: Amazon Digital Services LLC - KDP; Classification: N/A; Weight: 274.67 g; Dimensions: N/A
Free Delivery For A Year With Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
David Jackson
Customer-Led Growth: A CEO's guide to building a B2B SaaS company...
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