“Refund was approved and back in my account the same day.” - Deliver+ customer
The Ortho Support Medium-Firm Mattress is designed for those who need extra support without compromising on comfort. Built around a robust spring system, it delivers dependable orthopaedic support for sleepers who prefer a firmer feel than the standard Aurora or Essentials models offer. Built around a robust 12.5g open coil Bonnell spring system, this mattress offers dependable orthopaedic support, helping to promote better posture and reduce pressure on joints and muscles. The surface is finished with a quilted panel top made from 100% polyester fabric, offering a smooth, cushioned feel while maintaining durability, and polyester layers inside provide breathable insulation and added comfort. This is the firmest mattress in the orthopaedic pairing across the range, using the same heavier-gauge coil as the Nightfall but without a gel or foam comfort layer softening the top, which gives it a more overtly firm, structured feel from the first touch. That makes it particularly well suited to back or stomach sleepers who need their hips and shoulders kept level with the rest of the spine, and to heavier sleepers who might otherwise sink too far into a softer mattress. Side sleepers may find it firmer than ideal at the shoulder, so it's worth weighing sleep position carefully before choosing this option over the Essentials-range Ortho Support model.
Part of the Aurora range, this mattress offers a medium to firm comfort level via its 12.5g open coil bonnell orthopaedic spring construction, suits back, side and combination sleepers, and supports a maximum weight of 120kg per sleeper. It is delivered vacuum rolled and boxed and is compliant with UK BS7177 Medium Hazard. Rolled and boxed for easy access through tight spaces, the mattress supports a maximum user weight of 120kg. Allow 24–48 hours after unpacking for it to fully expand, and rotate it head-to-toe every three months to maintain even support across the coil unit over time.
Free Delivery For A Year With Unlimited Delivery
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£10
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
The Ortho Support Medium-Firm Mattress is designed for those who need extra support without compromising on comfort. Built around a robust spring system, it delivers dependable orthopaedic support for sleepers who prefer a firmer feel than the standard Aurora or Essentials models offer. Built around a robust 12.5g open coil Bonnell spring system, this mattress offers dependable orthopaedic support, helping to promote better posture and reduce pressure on joints and muscles. The surface is finished with a quilted panel top made from 100% polyester fabric, offering a smooth, cushioned feel while maintaining durability, and polyester layers inside provide breathable insulation and added comfort. This is the firmest mattress in the orthopaedic pairing across the range, using the same heavier-gauge coil as the Nightfall but without a gel or foam comfort layer softening the top, which gives it a more overtly firm, structured feel from the first touch. That makes it particularly well suited to back or stomach sleepers who need their hips and shoulders kept level with the rest of the spine, and to heavier sleepers who might otherwise sink too far into a softer mattress. Side sleepers may find it firmer than ideal at the shoulder, so it's worth weighing sleep position carefully before choosing this option over the Essentials-range Ortho Support model.
Part of the Aurora range, this mattress offers a medium to firm comfort level via its 12.5g open coil bonnell orthopaedic spring construction, suits back, side and combination sleepers, and supports a maximum weight of 120kg per sleeper. It is delivered vacuum rolled and boxed and is compliant with UK BS7177 Medium Hazard. Rolled and boxed for easy access through tight spaces, the mattress supports a maximum user weight of 120kg. Allow 24–48 hours after unpacking for it to fully expand, and rotate it head-to-toe every three months to maintain even support across the coil unit over time.
Free Delivery For A Year With Unlimited Delivery
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£10
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Premium Comfort Orthopaedic Medium-Firm Mattress against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.