“Refund was approved and back in my account the same day.” - Deliver+ customer
Large Size & Fast Heating : The extra large wrap heating pad (23.6 × 35.4 inches) can easily cover most areas of your body; the rapid heating function allows you to feel warm in 30 seconds, quickly reaching your desired temperature to give you maximum relaxation. 6 Heating Levels & 2-Hour Auto Off : The electric heating pad features 6 heat settings and 2-hour auto-off to accommodate your different needs to get more comfortable heat experience without worrying about excessive heating. Snug Fit for Maximum Comfort : The intelligent structure design that embraces the body can bring you maximum comfort and freedom, and can effectively relief the pain on the neck/shoulder/back/stomach/abdomen/knees/legs pain. Soft & Machine Washable : Thick and high quality flannel provides both great thermal conductivity and soft touch; it's machine washable and easy to clean, so you can effortlessly maintain the pad clean and soft for years to come.
Large Size & Fast Heating : The extra large wrap heating pad (23.6 × 35.4 inches) can easily cover most areas of your body; the rapid heating function allows you to feel warm in 30 seconds, quickly reaching your desired temperature to give you maximum relaxation.
Free Delivery For A Year With Unlimited Delivery
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£10
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Large Size & Fast Heating : The extra large wrap heating pad (23.6 × 35.4 inches) can easily cover most areas of your body; the rapid heating function allows you to feel warm in 30 seconds, quickly reaching your desired temperature to give you maximum relaxation. 6 Heating Levels & 2-Hour Auto Off : The electric heating pad features 6 heat settings and 2-hour auto-off to accommodate your different needs to get more comfortable heat experience without worrying about excessive heating. Snug Fit for Maximum Comfort : The intelligent structure design that embraces the body can bring you maximum comfort and freedom, and can effectively relief the pain on the neck/shoulder/back/stomach/abdomen/knees/legs pain. Soft & Machine Washable : Thick and high quality flannel provides both great thermal conductivity and soft touch; it's machine washable and easy to clean, so you can effortlessly maintain the pad clean and soft for years to come.
Large Size & Fast Heating : The extra large wrap heating pad (23.6 × 35.4 inches) can easily cover most areas of your body; the rapid heating function allows you to feel warm in 30 seconds, quickly reaching your desired temperature to give you maximum relaxation.
Free Delivery For A Year With Unlimited Delivery
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£10
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Electric Heating Pad for Neck Shoulder Back Warmer Pain Muscle Relief against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.