“Refund was approved and back in my account the same day.” - Deliver+ customer
Dive into the soothing energies of the sea with our One-of-a-Kind Ocean Jasper Whale Tail Pendant. Beautifully carved into a graceful fluke design, this exclusive piece showcases a spectacular, natural combination of soft pastel pinks and translucent, icy grey-blue tones. Suspended from a delicate 925 sterling silver chain, it is a perfect blend of coastal elegance and crystal energy. This is a completely unique, one-off item. The necklace pictured is the exact, singular piece you will receive. Because Ocean Jasper forms with entirely distinct cellular patterns and banding, no two stones are ever alike—making this piece an exclusive treasure completely personal to you. The whale tail is a timeless symbol of strength, luck, and a profound connection to the ocean. Paired with the rare beauty of Ocean Jasper, it makes a deeply meaningful statement piece or an unforgettable gift for an ocean lover. Known as the "Stone of Atlantis" and deeply tied to the rhythms of the sea, Ocean Jasper is a highly nurturing crystal that brings a wave of calm into your daily life. Much like the steady rhythm of the tides, Ocean Jasper helps soothe overactive minds, dissolves stress, and brings a deep sense of peace and emotional stability. This crystal is known to lift heavy spirits, encouraging a more optimistic outlook and inviting playful, joyful energy into your aura.
Refer to leaflet in pack
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Dive into the soothing energies of the sea with our One-of-a-Kind Ocean Jasper Whale Tail Pendant. Beautifully carved into a graceful fluke design, this exclusive piece showcases a spectacular, natural combination of soft pastel pinks and translucent, icy grey-blue tones. Suspended from a delicate 925 sterling silver chain, it is a perfect blend of coastal elegance and crystal energy. This is a completely unique, one-off item. The necklace pictured is the exact, singular piece you will receive. Because Ocean Jasper forms with entirely distinct cellular patterns and banding, no two stones are ever alike—making this piece an exclusive treasure completely personal to you. The whale tail is a timeless symbol of strength, luck, and a profound connection to the ocean. Paired with the rare beauty of Ocean Jasper, it makes a deeply meaningful statement piece or an unforgettable gift for an ocean lover. Known as the "Stone of Atlantis" and deeply tied to the rhythms of the sea, Ocean Jasper is a highly nurturing crystal that brings a wave of calm into your daily life. Much like the steady rhythm of the tides, Ocean Jasper helps soothe overactive minds, dissolves stress, and brings a deep sense of peace and emotional stability. This crystal is known to lift heavy spirits, encouraging a more optimistic outlook and inviting playful, joyful energy into your aura.
Refer to leaflet in pack
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Ocean Jasper Whale Tail Sterling Silver Necklace | Crystal Jewellery against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.