Introducing the Engage 50 II headset, designed for clear professional calls. This headset puts the power to improve customer satisfaction in your hands – well, on your head, actually. Real-time call insights help you have more meaningful calls and increase customer satisfaction. Three microphones deliver clearer sound whilst suppressing unwanted background noise so you hear what matters most. Ultra-lightweight yet durable enough to throw in your bag, it's built for real life. The adaptive fit and comfort-enhancing ear cushions feel so good, you'll forget it's there. Built for the contact centre of today and tomorrow, the Engage 50 II provides real-time call insights to ensure each customer interaction is optimised. The trio of microphones make sure you sound better than ever, and you'll never miss another call thanks to an audible ringer. Lightweight, comfortable, and built to last.

Product type: Headset; Wearing style: Head‑band; Recommended usage: Office/Call centre; Headset type: Monaural; Product colour: Black; Control unit type: In‑line control unit; Cable colour: Black; LED indicators: Call; Virtual surround: No; Beamforming: Yes; Heart‑rate monitor: No; Motion sensor: No; Bone‑conduction sensor: No; Over‑the‑air updates (OTA): No; Clear Voice technology: Yes; On/off switch: No; Optimised for: Microsoft Teams; Hearing‑protection technologies: Jabra PeakStop; Phonebook access profile (PBAP): No; Daisy‑chain: No; HD voice: No; Auto‑connect: No; In‑ear pressure relief: No; Housing material: Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE); Refurbished: No; Steel hinges: No; Certification: Cisco, Unify, Microsoft Teams, Zoom, Google Meet, Amazon Chime, Works With Chromebook; Connectivity technology: Wired; USB connectivity: Yes; USB connector: USB Type‑C; Bluetooth profiles: SBC; Frequency response (music mode): 50 – 20 000 Hz; Frequency response (talk mode): 100 – 14 000 Hz; Maximum input power: 30 mW; Ear coupling: Supra‑aural; Impedance: 32 Ω; Driver unit: 2 cm; Noise‑cancelling type: Passive; Noise reduction: No; Hear‑through: No; Microphone type: Boom; Microphone frequency: 100 – 14 000 Hz; Microphone sensitivity: –26 dB; Number of microphones: 3; MEMS (Micro‑Electro‑Mechanical System) microphone: Yes; Microphone mute: No; Rechargeable battery: No; Fast charging: No; FM radio: No; Operating temperature (T‑T): 14 – 131 °F; Storage temperature (T‑T): –5 – 55 °C; Sustainability certificates: TCO; Width: 167 mm; Depth: 160 mm; Height: 54 mm; Weight: 45 g; Package width: 185 mm; Package depth: 50 mm; Package height: 249 mm; Charging stand: No; Charging case: No; Warranty card: Yes; Safety sheet: Yes; Carrying case: No; Pouch: Yes; Easy pairing: No; Multipoint connectivity: No; USB Type‑C charging port: No; Certified for Microsoft Teams: Yes; Automatic volume adjustment: No; Bluetooth Low Energy (BLE): No; USB cable length: 2.4 m; Voice guidance: No; Depth (imperial): 16 cm (6.3"); Height (imperial): 5.41 cm (2.13"); Width (imperial): 16.8 cm (6.6"); Applications supported: Engage+, Jabra Direct, Jabra Xpress; Speakerphone: No; Auto power‑off: No; Call management: Yes; Near‑field communication (NFC): No; Protective pouch: No; Cable length (imperial): 19.8 cm (7.8"); Voice control: No; Digital Signal Processing (DSP): No; Packaging content: Headset, Carry pouch, Warranty and warning leaflets.

Something not quite right? You have 21 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

Click here to view our full Returns Policy.