To achieve a leak-proof seal with the double-valve system, first inflate the main chamber to 90% capacity via the primary valve using a pump and promptly close its cap by turning it sideways. Then, locate the secondary valve, inflate the mattress to its complete 100% capacity ensuring the surface is smooth and free of wrinkles, and finally secure the second plug tightly to lock in the air effectively and prevent any leakage.

For care and optimal performance, ensure the dual airtight valves are sealed tightly after inflation to maintain firmness, and replenish air periodically as minor leakage is normal with this material. Always protect the mattress from sharp objects and clean it with a soft, dry cloth; it is not intended for aquatic use. After use, deflate it completely with the included pump for compact storage in the provided carrying bag, preserving its quality and ensuring easy portability for your next adventure.

Something not quite right? You have 28 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

Click here to view our full Returns Policy.