Full of compelling advice on how to lead more effectively by choosing your words more wisely ADAM GRANT | FINANCIAL TIMES Book of the MonthYour words matter more than you think. Most of us use the language we inherited from a time when workers worked with their hands and managers worked with their heads. Today, your people do much more than simply follow orders. They contribute to performance and solve problems, and its time we updated our language to reflect that.In Leadership Is Language, former US Navy captain L. David Marquet offers a radical playbook to empower your people and put your team on a path to continuous improvement. The framework will help you achieve the right balance between deliberation and action, and take bold risks without endangering your mission. Among other things, youll learn How to avoid the seven common sins of questioning, from binary questions (should we do A or B?) to selfaffirming questions (B is the better option, right?) Why you should vote first, then discuss, when deciding on a plan with your team, rather than voting after discussion Why its better to give your people information instead of instructionsAs a submarine captain, Marquet used his counterintuitive model of leadership to turn the worstperforming submarine crew into the bestperforming one in the fleet, a story he recounted in his bestselling book Turn the Ship Around! Now, in Leadership Is Language, he draws on a wide range of examples, from the 2017 Oscars Best Picture mishap...
Binding: Paperback;352 pages; Publisher: Penguin Books Ltd; Classification: GTC; Weight: 550 g; Dimensions: 230 x 143 x 27
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Full of compelling advice on how to lead more effectively by choosing your words more wisely ADAM GRANT | FINANCIAL TIMES Book of the MonthYour words matter more than you think. Most of us use the language we inherited from a time when workers worked with their hands and managers worked with their heads. Today, your people do much more than simply follow orders. They contribute to performance and solve problems, and its time we updated our language to reflect that.In Leadership Is Language, former US Navy captain L. David Marquet offers a radical playbook to empower your people and put your team on a path to continuous improvement. The framework will help you achieve the right balance between deliberation and action, and take bold risks without endangering your mission. Among other things, youll learn How to avoid the seven common sins of questioning, from binary questions (should we do A or B?) to selfaffirming questions (B is the better option, right?) Why you should vote first, then discuss, when deciding on a plan with your team, rather than voting after discussion Why its better to give your people information instead of instructionsAs a submarine captain, Marquet used his counterintuitive model of leadership to turn the worstperforming submarine crew into the bestperforming one in the fleet, a story he recounted in his bestselling book Turn the Ship Around! Now, in Leadership Is Language, he draws on a wide range of examples, from the 2017 Oscars Best Picture mishap...
Binding: Paperback;352 pages; Publisher: Penguin Books Ltd; Classification: GTC; Weight: 550 g; Dimensions: 230 x 143 x 27
49p delivery on all orders over £30 (exc. Bulky Item Delivery)
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Express Delivery
£5.99
Premium DPD Next Day Delivery
£7.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited free delivery for a year with Unlimited Delivery for £14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times
Something not quite right? You have 28 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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