“Refund was approved and back in my account the same day.” - Deliver+ customer
The Naturehike Cloud River 3 Person Tent is a lightweight and spacious option for camping, backpacking, and cycling trips. Designed to comfortably fit three people, it offers plenty of headroom and living space without being bulky to carry. Weighing 3.1kg and packing down to 20.5 x 6.3 inches, it’s easy to transport and store. The tent is made from durable 210T polyester with a silver coating, providing reliable protection from both rain and sun, with a waterproof rating of up to 3000mm and UPF50+ protection. The 7001 aluminium alloy poles form a stable cross-frame structure, allowing for a quick and straightforward setup in under five minutes. The double-layer design helps improve airflow and reduce condensation, making it more comfortable in a range of weather conditions. With two doors, ventilation windows, and a mesh inner, the tent allows for good airflow while keeping insects out. It also offers a clear view from inside, making it feel more open. Supplied with everything needed for setup, including poles, pegs, ropes, and a storage bag, it’s a practical and reliable choice for 3-season outdoor use.
Wipe Clean
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The Naturehike Cloud River 3 Person Tent is a lightweight and spacious option for camping, backpacking, and cycling trips. Designed to comfortably fit three people, it offers plenty of headroom and living space without being bulky to carry. Weighing 3.1kg and packing down to 20.5 x 6.3 inches, it’s easy to transport and store. The tent is made from durable 210T polyester with a silver coating, providing reliable protection from both rain and sun, with a waterproof rating of up to 3000mm and UPF50+ protection. The 7001 aluminium alloy poles form a stable cross-frame structure, allowing for a quick and straightforward setup in under five minutes. The double-layer design helps improve airflow and reduce condensation, making it more comfortable in a range of weather conditions. With two doors, ventilation windows, and a mesh inner, the tent allows for good airflow while keeping insects out. It also offers a clear view from inside, making it feel more open. Supplied with everything needed for setup, including poles, pegs, ropes, and a storage bag, it’s a practical and reliable choice for 3-season outdoor use.
Wipe Clean
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Cloud Creek Series - 3 Person Tent (Vinyl Edition) against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.