How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this Hand Cut Diamante Heart Vase with any message of your choice over 5 lines and up to 20 characters per line (1-4) and 4 characters on line 5. Each glass is hand cut, hand polished. Vase is supplied in a folding box. NOTE: Due to the nature of this product and the font type used please refrain from using all capitals in your personalised message. If the message is all in capitals you will find the personalisation extremely difficult to understand and may even result in personalisation being missed off the product. Many thanks for your cooperation. Happy Anniversary Mum & Dad - Acceptable HAPPY ANNIVERSARY MUM & DAD- Not acceptable PLEASE NOTE This item is hand blown and may be subject to unique characteristics within the glass. A hand-blown glass piece may have slight irregularities, or even a slightly asymmetrical form. We are unable to guarantee imperfection free glassware Ideal for Wedding, Anniversary, Birthday, Mothers Day, Engagement

Hand wash only

We are unable to offer any refund or return in respect of perishable items (including but not limited to food, alcohol or flowers); unwrapped computer software (including CDs and DVDs); and custom- made items and personalised items.

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