“Refund was approved and back in my account the same day.” - Deliver+ customer
The Purus Wi-Fi Electric Heater blends smart convenience with modern efficiency to keep your space cosy and energy-conscious. Operate it remotely with the Tuya Smart app or Google Home, or adjust settings directly on the unit or using the included controller. Designed for versatile installation, this heater can be wall-mounted or floor-standing using the supplied feet. With compact dimensions (L 70cm x D 9cm x H 43.5cm; 48cm floor-standing) and weighing just 4.25kg, it’s easy to set up. The 1.75m power cable and UK 3-pin plug ensure effortless connection. Adjust temperatures between 5°C and 35°C and enjoy friendly features like auto window detection, which turns the heater off during sudden temperature drops. The precision thermostat guarantees consistent heating for rooms up to 17m². IP24-rated for splash-proof safety, it’s perfect for bathrooms when installed by a professional. With exceptional UK customer support, the Purus heater offers smart, reliable warmth for any home.
Wipe Clean with Damp Cloth, Do not put clothing on top of the heater, Check the clearance of the heater before installation
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The Purus Wi-Fi Electric Heater blends smart convenience with modern efficiency to keep your space cosy and energy-conscious. Operate it remotely with the Tuya Smart app or Google Home, or adjust settings directly on the unit or using the included controller. Designed for versatile installation, this heater can be wall-mounted or floor-standing using the supplied feet. With compact dimensions (L 70cm x D 9cm x H 43.5cm; 48cm floor-standing) and weighing just 4.25kg, it’s easy to set up. The 1.75m power cable and UK 3-pin plug ensure effortless connection. Adjust temperatures between 5°C and 35°C and enjoy friendly features like auto window detection, which turns the heater off during sudden temperature drops. The precision thermostat guarantees consistent heating for rooms up to 17m². IP24-rated for splash-proof safety, it’s perfect for bathrooms when installed by a professional. With exceptional UK customer support, the Purus heater offers smart, reliable warmth for any home.
Wipe Clean with Damp Cloth, Do not put clothing on top of the heater, Check the clearance of the heater before installation
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 1500W WIFI Electric Radiator Panel Heater White Wall Mounted or Floor Standing Bathroom Safe Timer and Thermostat against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.