“Refund was approved and back in my account the same day.” — Deliver+ customer
Experience sublime comfort every night with the Balmoral Mattress, designed to cradle your body, conform to your shape, and relieve pressure on key areas such as the shoulders, hips, and back. Built with supportive springs, cooling comfort, and a premium finish, it delivers restful sleep with lasting quality. [BONNELL 13.5 GAUGE SPRING] – Provides robust support and durability, helping the mattress maintain its shape and structure over time. This spring system offers a balanced feel and is suitable for lighter body weights. [COOL TOUCH COMFORT TUFTED] – Designed to regulate your sleeping temperature through the night, the cool touch tufted surface helps draw excess warmth away from the body for a cooler, breathable sleep. Its soft, pillowy texture adds comfort, while the tufted finish gives the mattress a plush look. [DUAL PAD COVER] – Adds indulgent cushioning with a pillow-top feel that gently cradles and contours to your body. It provides support and pressure relief while helping protect the mattress so it keeps its shape and performance for years. [POLYESTER 1000 GSM] – High GSM polyester insulation creates cloud-like softness and supports airflow through the mattress, allowing warmth to dissipate for breathable sleep. [DAMASK COVER] – The soft woven damask cover adds luxury, durability, and an elegant finish to your bedroom décor, ensuring comfort and style night after night. Includes 1 Year Manufacturer’s Warranty.
Single W 90 cm x L 190 cm, Small Double W 120 cm x L 190 cm, Double W 135 cm x L 190 cm, King W 150 cm x L 200 cm, Super King W 180 cm x L 200 cm. Dry Clean Only
Free Delivery For A Year With Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Experience sublime comfort every night with the Balmoral Mattress, designed to cradle your body, conform to your shape, and relieve pressure on key areas such as the shoulders, hips, and back. Built with supportive springs, cooling comfort, and a premium finish, it delivers restful sleep with lasting quality. [BONNELL 13.5 GAUGE SPRING] – Provides robust support and durability, helping the mattress maintain its shape and structure over time. This spring system offers a balanced feel and is suitable for lighter body weights. [COOL TOUCH COMFORT TUFTED] – Designed to regulate your sleeping temperature through the night, the cool touch tufted surface helps draw excess warmth away from the body for a cooler, breathable sleep. Its soft, pillowy texture adds comfort, while the tufted finish gives the mattress a plush look. [DUAL PAD COVER] – Adds indulgent cushioning with a pillow-top feel that gently cradles and contours to your body. It provides support and pressure relief while helping protect the mattress so it keeps its shape and performance for years. [POLYESTER 1000 GSM] – High GSM polyester insulation creates cloud-like softness and supports airflow through the mattress, allowing warmth to dissipate for breathable sleep. [DAMASK COVER] – The soft woven damask cover adds luxury, durability, and an elegant finish to your bedroom décor, ensuring comfort and style night after night. Includes 1 Year Manufacturer’s Warranty.
Single W 90 cm x L 190 cm, Small Double W 120 cm x L 190 cm, Double W 135 cm x L 190 cm, King W 150 cm x L 200 cm, Super King W 180 cm x L 200 cm. Dry Clean Only
Free Delivery For A Year With Unlimited Delivery For £14.99
Super Saver Delivery
£2.99
Standard Delivery
£3.99
Express Delivery
£5.99
Next Day Delivery
£6.99
24/7 InPost Locker | Shop Collect
£2.49
Evri ParcelShop
£3.99
Evri ParcelShop | Next Day Delivery
£5.99
Premium DPD Next Day Delivery
£6.99
Bulky Item Delivery
£4.99
Northern Ireland Super Saver Delivery
£2.99
Northern Ireland Standard Delivery
£4.99
Northern Ireland Express Delivery
£5.99
Unlimited Delivery
£14.99
Please note, some delivery methods are not available for products delivered by our brand partners & they may have longer delivery times.
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” — Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Balmoral Open Coil Springs Comfort Layers Mattress against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.