For soothing warmth and comfort, remove all packaging and ensure the fur is clean and dry before use. Use the heating guide below to determine the correct heating time. When first heated, you may notice a little moisture on the surface of the fabric, this is quite normal and will stop after a few uses. Ensure that the microwave is clean and the turntable can rotate freely. Contains specially treated lining material and dried French lavender.

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Something not quite right? You have 28 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

Click here to view our full Returns Policy.