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Payment security terms & conditions

What security do you provide for online purchases?
  • We use 'Secure socket layer' (SSL) technology to encrypt your payment card to ensure your details are safe, both before an order is processed and when it is stored on our database.
  • Verified by Visa (VbV) and MasterCard® Secure Code (MSC), often referred to as 3-D Secure or Payment Authentication. Act like a Chip & Pin for your online purchases and protect you by asking for your secret password.
  • For security reasons, we strongly recommend that you do not send credit card numbers by standard email.

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

What is 3D secure?

Verified by Visa (VbV) and MasterCard®, Secure Code (MSC), often referred to as 3-D Secure or Payment Authentication, is the latest fraud prevention initiative launched by the card schemes as a more secure method for authenticating the cardholder at the time of the transaction. Both schemes work in the same way by using personal passwords, set by you the cardholder, to add an extra layer of protection when you shop online. The instructions that you see on the pages within our site are coming direct from your card issuing bank and any information that you submit on these authentication screens are securely passed to your card issuing bank, no information will be captured, stored or viewed on any Debenhams system.