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Cancel or change your order

Can I cancel or change my order?

Once purchased returns can be made at any point up until 28 calendar days from the day after the package has arrived. Please keep in mind that unless cancellation takes place before payment has been processed (Usually within 30 minutes) your order cannot be stopped and will be delivered to you. For more details, see below:

• Adding items to your order:
Please place a new order for these items.

• Changing delivery information for your order:
Unfortunately this is not possible once the order has been placed.

• Cancelling your order:
If you wish to cancel your order please contact our online customer services team. If the order has already been processed you will be required to return your parcel via our normal returns procedure.