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Christmas Returns Policy

Items purchased online or instore between 20th October 2018 and 24th December 2018, can be returned until the 31st January 2019.


Following the below conditions:


Online

- The item must be in re-saleable condition & with proof of purchase.

- The customer can return the online item in the post and they will receive a refund excluding shipping charges.

- The item can be returned or exchanged in store until 31st January 2019.

- Exchanges cannot be given if the online item is returned in the post or with a courier.

Instore

- The item must be in re-saleable condition & with proof of purchase.

- The item can be exchanged or refunded in store up until 31st January 2019

- Returns with a gift receipt can only be processed as an exchange or funds applied to a Debenhams gift card.