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Delivery options

We can deliver the majority of our products, to most countries around the world. Please check the 'Delivery Options' section on individual product pages, if the international icon below is present the item is available for International delivery.



Countries, prices and delivery times

International delivery usually takes 4–14 working days and is free for orders of £50 or more.

For orders under £50, our delivery charge depends on the country.

To find out how long delivery takes, and how much it costs, please choose the country you want your order delivered to.

Country Andorra
Charge for orders of less than £50 £10.00
Delivery time in working days 4 - 6

*Working days are Monday to Friday, not including public holidays in the UK and the country we're delivering to

British Forces Post Office (BFPO) – price and delivery times

The price is £3.49.

We try to deliver to the BFPO collation centre within five working days. After that, the BFPO usually delivers within 30 days.

BFPO's website has more information about:

  • Delivery times
  • Weight limits
  • Items you can’t send
  • There are some brands we can’t send internationally

To find out, you can check the product's page – if we can't send it, the international delivery icon won’t be visible. Alternatively you can check the A–Z list below of brands we can’t deliver internationally or by BFPO:


Delivery Types
Exceptions to this Service
International Delivery
Product Exclusions

• Please check the individual product page(s) to see whether the item is available for this service. If this delivery type is not available, the 'International Delivery' icon will not be shown.

• The A-Z brand list below shows which brands are unavailable for this service.

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88 Delicious
Accessorize Activity Superstore Adore Aerosoles Alesha Dixon Amalie & Amber Amblers Amblers Safety Anatomic Gel Apricot Ariella Arnette Arrae Art for the Home Arthur Price Ashley Wilde Aynsley China
Bar Harbour Barker Banks BCE Be Jealous Bedeck Bedeck 1951 Belleek Living Benjamin Adams Billecart-Salmon Binky Birkenstock Black Leaf Blowfish Bombay Sapphire Boutique Bugatti Burton
Camel Active Camper Celuu Character Chase Distillery Chavin Chipmunks Christy City Chic Clarissa Hulse Clarke & Clarke Clarks Clean Heels Coach
Disney Divaz DKNY Bedding Dolce & Gabbana Double Two
Earth Spirit Ecco Echo Elle Sport Emporio Armani English Harbour Evans Eve
Fable Fantasy Farah Classics Farah Jeans Fervor Montreal Fever Feverfish Fifty Pounds Filofax Fly London Frangelico Frank Wright Freestep French Sole Fresco
Gabicci Vintage Gabor Galway Crystal Galway Living GBS Genuine Gemstone Geox Girls On Film Gola Goldkid Goodwin Smith Grace Graham & Brown Graham & Brown Kids Gucci G'Vine
Harlequin Harlequin Momentum Havaianas Heavenly Feet Helena Springfield Help for Heroes Hey Dude Shoes Hispanitas HIIT Hi-Tec Hobbs Hoofprints Hot Diamonds Hot Squash Hotel Hotter Hush Puppies
Izabel London Curve
Jack & Jones Jane Norman Jasper Silver Jeff Banks Home Jessica JML Johnnie Walker Josef Seibel Joshua Thomas Joules Julie Dodsworth Julien McDonald Wallpaper
Kangaroos Karl Lagerfeld Keds Kelly Hoppen Kipling
Laced In Love Lands' End Lascana Laurent Perrier Lavitta Le Creuset Lindy Bop Lipsy Jewellery Lipstick Boutique Lisca Little Black Dress Little Misdress Little Mistress Little Sanderson Live Unlimited Lonsdale Lorna Jane Lotus Lotus Since 1759 Lotus Slippers Love Story
Macallan Made by Stitch Marcel Wanders Marco Tozzi Marvel Mela London Curve Mephisto Merrell Michael Kors Mish Mash Miss Selfridge Miss Truth Moet & Chandon Moissanite Monkey Gin Monsoon Montgomery Morris & Co Muck Boot MVP Collections
Naturalizer Nordikas Norvic
Oakley Oasis Oh My Love Old St. Andrews Outfit Kids
Paco Milan Padders Panama Jack Paper Dolls Parfois Pawprints Peacock Blue Loft Collection Peter Kaiser Peter Werth Phase Eight Pikolinos Pineapple Pineapple Pink 47 Pink by Paradox London Plum Products Polo Ralph Lauren Portobello W11 Prada Prada Linea Rossa Precious Moments Premier Principles Jewellery Prucia Pure Luxuries London
Quiz
Raging Bull Ralph Ralph Lauren Ravel Ray-Ban Ray-Ban Polar Relax Slippers Rieker Riva Roberto Cavalli Rockport Rohde Roman Originals Rosie
Sanderson Scarlett & Jo Scion Scion Kids Selected Homme Sensi Series by Helena Springfield Sette Vie Shark Sheridan Sistaglam Skechers Sophie Conran Sovereign Spicers of Hythe Star Wars Starlight Start Rite Steel & Jelly Studio 8 Sundour Sunlover Superfresco Superfresco Easy Superfresco Paintables Swish Curtain Poles
Ten Cate The Flexx Thunder Vodka Tom Ford Triumph Tru Living
Ultimo Uttam Boutique Uttam Kids
V & A Van Dal Versace Vogue Voyage
Wallis Warehouse Whiteheads
Xti
Yumi Yumi Curves Yumi Girl
Zaxy

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BFPO
(British Forces Post Office)
Delivery exceptions

• We aim to deliver to the relevant BFPO collation centre within 5 Working Days of your order being placed
• Delivery times to the final destination will vary depending on the BFPO timetable, but it is usually within 30 Working Days. Please refer to the BFPO enquiries team for more information.
• Please refer to the BFPO timetable. for more information on weight limitations and mail prohibitions.


Product Exceptions

• Please check the individual product page(s) to see whether the item is available for this service. If this delivery type is not available, the ‘International Delivery’ icon will not be shown.

• Our BFPO (British Forces Post Office) service is available for the majority of, but not all, items online.

• The A-Z brand list below shows which brands are unavailable for this service.

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  12. K
  13. L
  14. M
  15. N
  16. O
  17. P
  18. Q
  19. R
  20. S
  21. T
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88 Delicious
Accessorize Activity Superstore Adore Aerosoles Amalie & Amber Amblers Amblers Safety Amy Butler Anatomic Gel Apricot Arnette Arrae Arthur Price Ashley Wilde Aurium Aynsley China
Barker Banks Barbara Hulanicki BCE Bedeck Bedeck 1951 Belleek Living Bertie Benjamin Adams Billecart-Salmon Binky Birkenstock Black Leaf Blowfish Bombay Sapphire Bugatti Burton
Camel Active Camper Caran D'ache Carina e Carina Character Chase Distillery Chavin Chipmunks Christy City Chic Clarissa Hulse Clarke & Clarke Clarks Clean Heels Coach
Dalvey Dex by Kingsley Disney Divaz DKNY Dolce & Gabbana
Earth Spirit Ecco Echo Emporio Armani English Harbour Evans
Faber Castell Fable Fantasy Farah Classics Farah Jeans Fedon 1919 Ferrari Fervor Montreal Fifty Pounds Filofax Fisher Space Pen Fly London Frangelico Frank Wright Freestep French Sole Fresco
Gabor Galway Crystal Galway Living Gaventa GBS Gemporia Genuine Gemstone Geox Girls On Film Gola Goldkid Goodwin Smith Grace Graf von Faber Castell Graham & Brown Graham & Brown Kids Graham & Brown Platinum Gucci G'Vine
Harlequin Harlequin Momentum Havaianas Heavenly Feet Helena Springfield Hello Kitty Help for Heroes Hemmingway Designs Hey Dude Shoes Hispanitas HIIT Hi-Tec Hoofprints Hot Diamonds Hot Squash Hotel Hush Puppies
Izabel London Curve
Jane Norman Jasper Silver Jeff Banks Home Jessica JML Johnnie Walker Josef Seibel Joshua Thomas Joules Julie Dodsworth Julien McDonald Wallpaper
Kangaroos Karl Lagerfeld Keds Kelly Hoppen Kingsley Pens
Laced In Love Lamy Lands' End Laurence Llewelyn-Bowen Laurent Perrier Lavitta LC Designs Le Creuset Lemon Ribbon Lindy Bop Lipstick Boutique Lipsy Jewellery Litecraft Little Misdress Little Mistress Little Sanderson Lonsdale Lorna Jane Lotus Lotus Since 1759 Lotus Slippers Love Story
Macallan Made by Stitch Maranda Marcel Wanders Marco Tozzi Marvel Mephisto Merrell Michael Kors Mish Mash Miss Selfridge Miss Truth Moet & Chandon Moissanite Monkey Gin Monsoon Monsoon Home Montegrappa Montgomery Morris & Co Moshi Monsters Muck Boot Murano 1291 MVP Collections
Naturalizer Nordikas Norvic
Oakley Oasis Oh My Love Old St. Andrews Outfit Kids
Paco Milan Padders Panama Jack Paper Dolls Paperblanks Parfois Parker Pawprints Peacock Blue Loft Collection Pelikan Peter Kaiser Phase Eight Pikolinos Pineapple Pineapple Pink 47 Pink by Paradox London Plum Products Polo Ralph Lauren Portobello W11 Prada Prada Linea Rossa Precious Moments Premier Principles Jewellery Prucia Pure Luxuries London
Quiz
Raging Bull Ralph Ralph Lauren Ravel Ray-Ban Ray-Ban Polar Reggie Yates Relax Slippers Rieker Riva Roberto Cavalli Rockport Rohde Roman Originals Rosie
Sanderson Scarlett & Jo Scion Scion Kids Secrid Selected Homme Sensi Series by Helena Springfield Sette Vie Shark Sheaffer Sheridan Sistaglam Skechers Sophie Conran Sovereign Spicers of Hythe Star Wars Steel & Jelly Stratton Studio 8 Sundour Sunlover Superfresco Superfresco Easy Superfresco Paintables Swish Curtain Poles
The Flexx Thunder Vodka Triumph Troika Tru Living
Ultimo Uttam Boutique Uttam Kids
V & A Van Dal Versace Vogue Voyage
Wallis Warehouse Waterman Whiteheads Widdop Bingham
Xti
Yard O Led Yumi Yumi Girl
Zaxy

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Please check import taxes and customs fees

If the country we're delivering to has import taxes or customs fees, you'll be charged when the order reaches that country. To avoid any surprises, it's best to check this before you order.

Please make sure it’s possible to deliver to the address

You'll need to make sure a delivery vehicle can get to the address, and that it's ready to take delivery.

We can't give refunds on anything damaged or lost after we deliver it

We can deliver to hotels, storage and freight-forwarding companies (so long as you've asked them to take delivery on your behalf). But after they've accepted the delivery, we won't be able to give refunds for damaged or lost goods.

We don't deliver to PO boxes

If you use a PO Box as the delivery address, we'll cancel the order and refund anything you've paid.

If you're not at home when your order arrives, look out for a card

If there's no one at home when your order arrives, the delivery service will put a card through your door. It'll let you know what they’ve done with your order, which can include:

  • Returning it to the delivery service’s office
  • Leaving it with a neighbour
  • Leaving it somewhere safe on your property

For some products, the delivery service will need a signature to prove that they’ve given you your order.