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Current promotions terms & conditions

Free Delivery

Free delivery applies to orders of £45 or over placed online at debenhams.com, excluding international orders. This offer is not available on debenhamsplus.com, debenhamscurtains.com, debenhamstailoredshirts.com, debenhamsflowers.com, Debenhams Gift Vouchers and Giftcards, Debenhams Personalised Wedding Stationery, Debenhams Wedding Gift Lists, and Financial Services. Delivery is normally charged at £3.49 per delivery address irrespective of the number or type of items. We deliver to any UK address. For full delivery information, please refer to the Customer Services section of our website and select Delivery Information.*

*These T&C also apply to all online free delivery promotions.

Free gifts

Free gifts are one per customer, while stocks last. Gift is out of stock if not added to bag & NOT valid if used with a discount promo code.

Free Gift promotions can be very popular and while we do our best to ensure that everyone receives the free gift, there can be instances where the gift contents may be substituted and/or when we run out and therefore are unable to fulfil the free gift offer. If the gift does not add to shopping bag then it is out of stock. In certain circumstances where the gift may add to the basket at the time of ordering and then subsequently cancel when the warehouse goes to pick and despatch the item. The free gift offer is not valid if you try and use a discount promotional code at the same time and will be removed from shopping bag.

Voucher code and other external site promotional code

These terms apply to voucher codes ad other external site promotional codes.

1.This offer is only available online at www.debenhams.com. Such promotion discounts are not valid for use as part of a purchase in Debenhams stores, or for telephone orders.
2. To claim your 10% discount online, visit www.debenhams.com and type the offer code XXXX in the promotional box once you have added the item(s) to your shopping basket.
3.This offer is also available on the Debenhams mobile site.
4.Excludes Beauty, electricals, mens toiletries. Fred Perry, Hammond & Co. Baker by Ted Baker, Home - Chasseur, Simple Human, Joseph Joseph, Tempur, Scion, Kas, Harlequin. Kids - Levi, Converse, Silver Eight, Route 66, Crocs and Just Sheepskin. Toys - Lego, Sylvanian Families, Playmobil, Furby, Xeno, Teksta, My Friend Cayla, VTech Innotab, Leapfrog Leappad. Also excluded: Gift vouchers, gift cards, personalised wedding stationary, gift experiences, Debenhamsplus.com, Debenhamsflowers.com, Debenhamscurtains.com, Debenhamshampers.com, Debenhamswines.com, Debenhamspersonalisedgifts.com and Debenhams-formalhire.com.
5.Selected concessions are also excluded; please see * for further information.
* Click here for online concessions exclusions.
6.Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff.
7.This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts.
8.Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
9.Any refunds will take into account the discount.
10.Debenhams reserves the right to changes these terms and conditions on reasonable notice.
11.Promoter - Debenhams Retail PLC, registered office at 10 Brock Street, Regents Place, London, NW1 3FG, registered number 00083395.
12.These terms and conditions are governed in accordance with the laws of England & Wales.
13.Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Ref no: 555318) for the provision of payment services. The retailer, Debenhams Retail Plc, acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718. Registered office: 10 Brock Street, Regent's Place, London, NW1 3FG. Registered in England and Wales. Registered number: 00083395.

General terms and conditions for promotional codes and discount offers

1. Unless otherwise specified, promotional codes and/or discount offers cannot be used in conjunction with any other offer and are not available for Debenhams staff.
2. Selected concessions/brands may be excluded; please see the offer details for further information.
3. Unless otherwise stated, offers do not apply to delivery charges. Please check relevant delivery terms and conditions online.
4. Any refunds will take into account the discount applied as part of the offer.
5. Offers are not valid against the purchase of financial services, food services, cash, gift vouchers or giftcards or as payment of any outstanding balance on your Debenhams accounts, or via our microsite partners (including, without limitation, Debenhamsplus.com, Debenhamsflowers.com, Debenhamshampers.com or Debenhamscurtains.com).
6. Debenhams reserves the right to decline to accept orders where, in its reasonable opinion, a promotion code or discount is invalid for the order being placed or is the subject of fraudulent activity.
7. Debenhams reserves the right to change these terms and conditions or withdraw a promotion at any time on reasonable notice.
8. These terms and conditions are governed in accordance with the laws of England and Wales.
9. Promoter – Debenhams Retail Plc, registered office at 10 Brock Street, Regent's Place, London, NW1 3FG, registered number 00083395

Customer Survey Prize Draw
1. By completing the survey, entrants will be deemed to have accepted and agreed to be bound by these terms and conditions.

Eligibility Rule for the Customer Survey Prize Draw (the 'Prize Draw')
2. This Prize Draw is open to all persons resident in the UK aged 18 and over at the date of their entry.
3. Employees or contractors of Debenhams Retail Plc and their immediate family, operators of its brands and concessions, or anyone directly connected with the organization will not be eligible to enter the prize draw.

Entry and Entry Methods
4. To enter the Prize Draw simply complete all questions in the customer survey and confirm acceptance of the terms and conditions.
5. The survey is hosted by a third party company, Survey Mechanics.
6. No purchase is necessary to enter the Prize Draw.
7. A limit of one entry per customer will be accepted. Previous month’s entrants will not be eligible to participate in subsequent Prize Draw’s. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.
8. No bulk, third party or automated entries will be accepted.
9. Debenhams will not be liable for any computer malfunction which results in entries not being received. Proof of sending is not proof of receipt.
10. Entries not submitted in accordance with the rules or which are otherwise incomplete will be disqualified.
11. The monthly Prize Draw closes at 11.59pm on the last day of every month (inclusive).
12. The Prize Draw will run every month from 1 May 2018. Debenhams Retail Plc reserves the right to discontinue the Prize Draw by giving one month’s notice of termination on their website.


Prizes
13. Five winners are selected at random by an automated system within 30 days of the closing date. The decision will be final and no correspondence or discussion concerning any decision shall be entered into.
14. Winners will be notified through the same email address used for participation in the survey within 5 working days of being selected.
15. If a winner does not respond to such email within 5 working days of the time of notification, then the Prize will be forfeited and Debenhams will be entitled to select another winner at random.
16. The Prize consists of a £100 Debenhams voucher which is sent to the winner's email address. The voucher will expire 24 months after the last use or balance enquiry.
17. The vouchers are valid on online and in-store and do not have any cash value.
18. The vouchers are not to be used in conjunction with any other voucher or offer.
19. The full terms and conditions of the voucher are outlined here: https://www.debenhams.com/content/giftcards
20. The Prize is non-transferable, nonrefundable and nonnegotiable. No cash alternative is available for any prize.
21. Debenhams Retail Plc reserves the right to substitute any prize for one of its choosing which has a value the same or greater than the original prize in the event of circumstances outside of its control.
22. A list of the winner's name can be obtained by sending a SAE to; WINNERS, Customer Survey Prize Draw, PR department, 10 Brock Street, Regent's place, London, NW1 3FG.
23. Personal data will be collected and processed in accordance with the Debenhams Privacy Policy.
24. Debenhams are using a third party company, Survey Mechanics, to process your data and facilitate the survey, but all personal data will be collected and processed in accordance with Debenhams Privacy Policy.

Termination of Prize Draw
25. Debenhams Retail Plc reserves the right to (i) cancel this promotion, (ii) cancel or refuse any individual’s entry and (iii) amend these terms and conditions.

Law
26. These terms and conditions shall be governed by English law and exclusive jurisdiction of the English courts.

Exclusion of Liability
27. We make no representation or warranty in relation to prizes provided and to the fullest extent permitted by law we shall have no liability to you in relation to any prize, its fitness for purposes, merchantability or otherwise.
28. We reserve the right to disqualify entrants from entering our promotions or prize winners from receiving their prizes where any such person engages in unsafe, illegal, unsociable or inappropriate behaviour.

Identity of the Promoter
29. The promoter of this prize draw is Debenhams Retail Plc registered no. 83395. Registered office: 10 Brock Street, Regent's Place, London, NW1 3FG
"Prize draw" means a promotion where no skill or knowledge is required for entry and winners are selected at random.
Virgin Holidays Voucher Competition
1. Eligibility for Participation: The Competition is only open to individuals (referred to as "Participants") Participants must be (i) a resident of the United Kingdom and (ii) over 21 years of age. Participants can only enter the Competition once only. Virgin Holidays employees and their immediate family are not permitted to enter the Competition.
2. Access to Competition: The Participants enter the Competition by spending £30 or more in store a in one transaction and by accepting an eReceipt as the transaction is processed at the till point. The £30 spend and eReceipt must belong to the same transaction. The Participant is not required to opt in to marketing but must provide an email address for the eReceipt. This email address will be used to contact the Participant if they win. To be entered into the Competition, the entries must include all information required for the eReceipt. Virgin Holidays does not accept responsibility for network, computer, hardware or software failures of any kind, which may restrict or delay the sending or receipt of your entry. Entries must not be sent through agents or third parties. Late or incomplete entries will not be accepted.
3. Participation Period: The Competition is open for participation from 06/06/2018 in store and will close at midnight on 10/06/2018. The winner will be notified within 28 days of the closing date of the competition.
4. Winner is announced: The winner will be notified via the email address submitted at time of entry. If the winner cannot be contacted within 72 hours of the terms of the notification, the winner will forfeit any prize.
5. The Prize:
The prize consists of a voucher to the value of £1000 towards the cost of a Virgin Holiday. Offer valid for new bookings made between 00:01 Monday 10th September 2018 and 23:59 Monday 17th December 2018 for departures until Saturday 30th June 2019.The voucher can only be redeemed in selected Virgin Holidays stores only. The voucher discount is not applicable to APD, flight taxes or fuel surcharges & only available on inclusive bookings which include Flights & Accommodation and does not include Wonderlist bookings, TCD or Fly Drive holidays. There is no minimum spend . The voucher is subject to availability and Virgin Holidays standard terms and conditions apply. The voucher cannot be used in conjunction with any other special offer, promotion or discount including the Frequent Virgin Club, Virgin Atlantic Flying Club and Tesco Clubcard.
The Prize is non-transferable, non-refundable and non-negotiable. There are no cash alternatives and the promoter's decision is final.
6. Selecting winners:
The winning entry will be selected, at random, from the list of entrants.
7. Competition organizer: The Competition is organised by Virgin Holidays.
8. Personal Data: By participating in the Competition the Participants hereby consent to the personal details provided by the Participants being processed by Virgin Holidays for the purpose of running and administering the Competition and for marketing purposes, where it has your consent to do so. This data will not be shared with 3rd parties unless otherwise expressed. Please see our Privacy Policy for further information.
9. Virgin Holidays reserve the right to reject entries to the Competition: All entries that are deemed inappropriate and/or offensive will not be considered. Virgin Holidays reserve all rights to decide what is considered inappropriate and/or offensive.
10. Virgin Holidays is not responsible for any lost, late, misdirected, stolen, illegible or incomplete entries. If, for any reason, the Competition is not capable of running as planned, caused by any causes beyond the control of Virgin Holidays which corrupt or affect the administration, security, fairness, integrity or proper conduct of the Competition, Virgin Holidays reserves the right at its sole discretion to cancel, terminate, modify or suspend the Competition and/or select winners from all eligible entries received prior to the cancellation.
11. Virgin Holidays reserves the right to (i) withdraw the competition (ii) cancel or change the promotion, (iii) cancel or refuse any individual's entry and (iv) amend these terms and conditions at any time if circumstances make this necessary.
12. Virgin Holidays reserves the right at its sole discretion to disqualify any Participant it finds to be tampering with the entry process or the operation of the Competition; to be acting in violation of these Terms and Conditions; or to be acting in an unsportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten, or harass any other person or contestant.
13. Virgin Holidays is not responsible for any incorrect or inaccurate information, caused by any of the equipment or programming associated with or utilized in the Competition or by any technical or human error which may occur in the processing of submissions in the Competition. Virgin Holidays is not responsible for any injury or damage to any Participant or to any computer related to or resulting from participating or downloading materials in connection with this Competition.
14. This Competition shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.
15. Offer valid for Virgin Holidays division of the Virgin Holidays group only, for definition visit virginholidays.co.uk/ourfamily. ATOL protected (2358) and ABTA (V2043).
Beauty Club Summer School Event - #LetsTalkBeauty Prize Draw

1. The Beauty Club Summer School prize draw (the "Prize Draw") is hosted by Debenhams Retail Plc ("Debenhams").
2. By entering their details, entrants will be deemed to have accepted and agreed to be bound by these terms and conditions and Debenhams' general terms and conditions and privacy policy: www.debenhams.com/customer-service/terms-and-conditions.

Eligibility Rule for the Prize Draw
3. The Prize Draw is open to all persons resident in the UK and Ireland aged 16 and over at the date of their entry.
4. Employees of Debenhams will not be eligible to enter the Prize Draw.

Entry Methods
5. To enter the Prize Draw, entrants must complete one competition form at the Beauty Club Summer School event which is taking place at participating Debenhams UK stores and Ireland stores (only) on Thursday 7 June 2018 between 16:00 and 21:00 GMT (inclusive) (the "Event").
6. Entrants must provide their name, email address and telephone number on the competition form. No purchase is necessary.
7. There is a limit of one entry per customer. Debenhams reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.
8. No bulk, third party or automated entries will be accepted.
9. No responsibility is accepted for any entries that are incomplete, defaced, illegible, lost, delayed or unable to be submitted due to any reason.
10. The Prize Draw opens on 7 June 2018 at 16:00 GMT and closes on 7 June 2018 at 21:00 GMT.

Prizes
11. Prizes available: ten (10) beauty hampers up to the value of £200 each, ten (10) Tripp luggage ('Holiday 6' collection) and one Debenhams personal shopper experience worth up to the value of £100 (for the UK) or €120 (for Ireland). Prizes are chosen at random by Debenhams and only one of the prizes stated above will be allocated to each winner. Prizes cannot be swapped and no cash alternative is available for any prize.
12. Winners (and their relevant prizes) are chosen at random by Debenhams within 20 working days of the closing date. The decision will be final and no correspondence or discussion concerning any decision shall be entered into.
13. Winners will be notified and informed of the prize they have won by email (to the email address provided by the winner when entering the Prize Draw) within 20 working days of the closing date.
14. The winner is then required to respond to the email to confirm they have accepted their prize. If the winner does not contact Debenhams within 1 month of being contacted, the winner will no longer be entitled to the prize and Debenhams is not required to elect another winner in such circumstances.
15. Photocopies or other reproductions of the confirmation email will not be valid.
16. Winners of beauty hampers and the Tripp luggage must speak to the relevant store manager who will arrange the delivery of the relevant prize to the respective store for collection.
17. Prizes can only be collected from participating Debenhams UK and Ireland stores. Prizes cannot be redeemed through Debenhams' in-store kiosks, online at www.debenhams.com, www.debenhams.ie, www.debenhamsplus.ie or through any of the Debenhams apps or for telephone orders.
18. The £100/€120 spend with a Debenhams personal shopper can only be redeemed on Debenhams own brand clothes, accessories or shoes (excludes concessions).
19. Appointments with Debenhams personal shoppers are available Monday to Sunday and are subject to availability. Appointment must be made by 31st July 2018 and can only be redeemed at participating Debenhams stores. Appointment must be made in the same Debenhams store where the prize was won.
20. The appointment with Debenhams personal shoppers can be redeemed by the winner only. Instructions for booking will be communicated upon notification of winning. The £100/€120 spend is redeemable in full or part payment for merchandise from Debenhams stores (excluding the restrictions above) and will be deducted from the total cost of purchases made at the till point. The winner is not entitled to any remaining balance and no change, refund or gift card will be given.
21. All prizes are non-transferable, non-refundable, non-endorsable and non-negotiable. The prizes cannot be used in conjunction with any other promotional offer.
22. The prizes are subject to availability whilst stocks last.
23. Debenhams reserves the right to substitute any prize for one of its choosing which has a value that is the same or greater than the original prize in the event of circumstances outside of its control.
24. A list of the winner's names can be obtained by sending a stamped addressed envelope to: WINNERS, Beauty Club Summer School Prize Draw, PR department, 10 Brock Street, Regent's place, London, NW1 3FG.
25. Personal data will be collected and processed by Debenhams in accordance with Debenhams’ Privacy Policies which can be located at https://www.debenhams.com/wcsstore/DebenhamsUKSite/faq/legal_information/privacy_policy.html
26. By entering the Prize Draw the winner agrees to participate in such promotional activity and material as Debenhams may require.

Termination of Prize Draw
27. Debenhams reserves the right to: (i) cancel this Prize Draw; (ii) cancel or refuse any individual's entry to the Event or Prize Draw; and/or (iii) amend these terms and conditions.

Law
28. These terms and conditions shall be governed by English law and the exclusive jurisdiction of the English courts.

Exclusion of Liability
29. Debenhams make no representation or warranty in relation to prizes provided and to the fullest extent permitted by law shall have no liability to any person in relation to any prize, its fitness for purposes, merchantability or otherwise.
30. Debenhams reserve the right to disqualify entrants from entering its promotions or prize winners from receiving their prizes where any such person engages in unsafe, illegal, unsociable or inappropriate behaviour.
31. Promoter: Debenhams Retail PLC, 10 Brock Street, Regent's Place, London, NW1 3FG

Click & Collect £5 Voucher
1. Customers who place an online order using the Click & Collect service point (a ‘Qualifying Order’) between Monday 11 June 2018 and Sunday 1 July 2018 (inclusive) will qualify for a £5 promotional ‘Click & Collect Thank You’ voucher to use in Debenhams stores in the UK only (the ‘Voucher’).
2. When a customer collects their Click & Collect parcel they will receive the Voucher.
3. The Voucher will be issued on orders collected between Tuesday 12 June 2018 and Monday 2 July 2018 (inclusive). The Voucher can be redeemed between Tuesday 12 June 2018 and Sunday 15 July 2018 (inclusive). The Voucher is subject to availability whilst stocks last.
4. The Voucher can only be redeemed on purchases made in Debenhams’ stores and cannot be redeemed through the Debenhams in store kiosks, online at www.debenhams.com, www.debenhams.ie, www.debenhamsplus.ie, www.debenhams.de or through any of the Debenhams apps, or for telephone orders
5. The Voucher cannot be redeemed for food services, including in The Restaurant at Debenhams, The Café at Debenhams, Costa or in restaurants and cafés within a Debenhams store.
6. The Voucher cannot be redeemed with concessions trading within Debenhams, please see here for exclusions.
7. A maximum of one Voucher may be issued per customer per day. For the avoidance of doubt, two or more Qualifying Orders made by the same customer in the same day will only result in one Voucher being issued.
8. The Voucher cannot be used when redeeming a reward voucher, account voucher or any other promotional voucher.
9. Purchases and top ups of vouchers, gift vouchers and e-cards will not qualify for a Voucher
10. If items from the Qualifying Order are subsequently returned, Debenhams reserves the right to request the Voucher given for this Qualifying Order be returned or reduce the value of the refund by £5.
11. Staff are not permitted to earn or redeem a Voucher. The Voucher cannot be used in conjunction with a staff discount card.
12. Only one Voucher may be redeemed per transaction. The Voucher must be handed in on redemption.
13. No change will be given for use of the Voucher on purchases under £5.
14. The Voucher may not be exchanged for cash or vouchers, used as a deposit on a credit agreement, used to settle a Debenhams Account Card or to purchase financial or travel services (including gift cards).
15. Debenhams is unable to replace the Voucher if it is lost, damaged or stolen.
16. The Voucher remains the property of Debenhams. Debenhams reserves the right to reject any Voucher that it deems in its sole discretion is illegible or incomplete or has been forged, defaced or otherwise tampered with. Photocopies or other reproductions of the Voucher will not be valid.
17. Debenhams reserve the right to amend these terms and conditions from time to time where it reasonably considers it necessary to do so (for example, to change the scope of the voucher service, notify of the service’s withdrawal or in the event of circumstances beyond its control). Reasonable notice of such changes will be given and will be available at www.debenhams.com/customer-service/terms-and-conditions.
18. Promoter: Debenhams Retail Plc, 10 Brock Street, Regent’s Place, London, NW1 3FG.
Cardholder £5 Voucher In Store
1.By using the £5 voucher the customer will be deemed to have accepted and agreed to be bound by these terms and conditions.
2.This offer entitles you to £5 off while stocks last (the "Offer”).
3.Offer excludes beauty and fragrance, men’s formal suits, men's toiletries, Call it Spring, Kids: Levi, Silver Eight, Route 66, Baker by Ted Baker and Just Sheepskin.
4.Selected concessions/brands are excluded; please see here for further information.
5.The Offer is not valid against the purchase of food services, financial services, mail order, gift experiences, gift vouchers, gift cards, personalised wedding stationery or at debenhams.com, debenhamsplus.com, debenhamscurtains.com, debenhams-formalhire.com
6.Offer is valid from Monday 18 June – Sunday 15 July 2018 (inclusive) only.
7.This Offer is available in any UK Debenhams store. Such promotional discounts are not valid for use as part of a purchase online, or for telephone orders.
8.The customer must show the voucher at the checkout when claiming the Offer in store and the voucher must be handed in on redemption.
9.The voucher cannot be used in conjunction with any other offer and is not available for Debenhams staff.
10.The Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
11.Any refunds will take into account the discount.
12.Debenhams reserves the right to change these terms and conditions or withdraw this promotion at any time on reasonable notice.
13.No responsibility is accepted for any Discount Card that is defaced, illegible, lost or unable to be submitted due to any technical or other reason.
14.Debenhams reserves the right to decline to accept orders where, in its reasonable opinion, a promotion code is invalid for the order being placed or is the subject of fraudulent activity.
15.Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292.
16.The retailer, Debenhams Retail Plc, acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718. Registered office: 10 Brock Street, Regent's Place, London, NW1 3FG. Registered in England and Wales. Registered number: 00083395.
17.These terms and conditions are governed in accordance with the laws of England and Wales.
Cardholder 5% Discount In Store
1.By using the 5% voucher the customer will be deemed to have accepted and agreed to be bound by these terms and conditions.
2.This offer entitles you to 5% off while stocks last (the "Offer”).
3.The Offer excludes beauty and fragrance, men’s formal suits, men's toiletries, Call it Spring, Kids: Levi, Silver Eight, Route 66, Baker by Ted Baker and Just Sheepskin.
4.Selected concessions/brands are excluded; please see here for further information.
5.The Offer is not valid against the purchase of food services, financial services, mail order, gift experiences, gift vouchers, gift cards, personalised wedding stationery or at debenhams.com, debenhamsplus.com, debenhamscurtains.com, debenhams-formalhire.com
6.Offer is valid from Monday 18 June – Sunday 15 July 2018 (inclusive) only.
7.This Offer is available in any UK Debenhams store. Such promotional discounts are not valid for use as part of a purchase online, or for telephone orders.
8.The customer must show the voucher at the checkout when claiming the Offer in store and can be used multiple times within the validity dates.
9.The voucher cannot be used in conjunction with any other offer and is not available for Debenhams staff.
10.The Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
11.Any refunds will take into account the discount.
12.Debenhams reserves the right to change these terms and conditions or withdraw this promotion at any time on reasonable notice.
13.No responsibility is accepted for any voucher that is defaced, illegible, lost or unable to be submitted due to any technical or other reason.
14.Debenhams reserves the right to decline to accept orders where, in its reasonable opinion, a promotion code is invalid for the order being placed or is the subject of fraudulent activity.
15.Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292.
16.The retailer, Debenhams Retail Plc, acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718. Registered office: 10 Brock Street, Regent's Place, London, NW1 3FG. Registered in England and Wales. Registered number: 00083395.
17.These terms and conditions are governed in accordance with the laws of England and Wales.
Cardholder 10% Discount In Store
1.By using the 10% voucher the customer will be deemed to have accepted and agreed to be bound by these terms and conditions.
2.This offer entitles you to 10% off while stocks last (the "Offer").
3.The Offer excludes beauty and fragrance, men’s formal suits, men's toiletries, Call it Spring, Kids: Levi, Silver Eight, Route 66, Baker by Ted Baker and Just Sheepskin.
4.Selected concessions/brands are excluded; please see here for further information.
5.The Offer is not valid against the purchase of food services, financial services, mail order, gift experiences, gift vouchers, gift cards, personalised wedding stationery or at debenhams.com, debenhamsplus.com, debenhamscurtains.com, debenhams-formalhire.com
6.Offer is valid from Monday 18 June – Sunday 15 July (inclusive) only.
7.This Offer is available in any UK Debenhams store. Such promotional discounts are not valid for use as part of a purchase online, or for telephone orders.
8.The customer must show the voucher at the checkout when claiming the Offer in store and can be used multiple times within the validity dates.
9.The voucher cannot be used in conjunction with any other offer and is not available for Debenhams staff.
10.The Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
11.Any refunds will take into account the discount.
12.Debenhams reserves the right to change these terms and conditions or withdraw this promotion at any time on reasonable notice.
13.No responsibility is accepted for any voucher that is defaced, illegible, lost or unable to be submitted due to any technical or other reason.
14.Debenhams reserves the right to decline to accept orders where, in its reasonable opinion, a promotion code is invalid for the order being placed or is the subject of fraudulent activity.
15.Credit only available to over 18s and subject to status is provided by NewDay Ltd. NewDay Ltd is a company registered in England and Wales with registered number 7297722, registered office: 7 Handyside Street, London, N1C 4DA. NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292.
16.The retailer, Debenhams Retail Plc, acts solely as a credit broker and only provides credit products from NewDay Ltd and is authorised and regulated by the Financial Conduct Authority with number 692718. Registered office: 10 Brock Street, Regent's Place, London, NW1 3FG. Registered in England and Wales. Registered number: 00083395.
17.These terms and conditions are governed in accordance with the laws of England and Wales.


Womens
Multi buy knickers

1. This offer is only available online at www.debenhams.com and www.debenhams.ie. Such promotional discounts are not valid for use as part of a purchase in Debenhams stores, or for telephone orders.
2. Discount will be automatically applied at checkout.
3.This offer is also available on the Debenhams mobile site.
4. Offer only applicable to selected knickers where indicated.
5. Code cannot be used in conjunction with any other voucher, wows, promotional code or account card offer, and is not available for Debenhams staff.
6. This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts or at Debenhamsplus.com, Debenhamsflowers.com and Debenhamsboxoffice.com.
7. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
8. Any refunds will take into account the discount.
9. Debenhams reserves the right to change these terms and conditions on reasonable notice.
10. Promoter - Debenhams Retail PLC, registered office at 10 Brock Street, Regents Place, London, NW1 3FG, registered number 00083395
11. These terms and conditions are governed in accordance with the laws of England and Wales

Buy 2 £15 women's pumps and save 25%

1. Offer is valid from 22/01/2014 - ongoing. 
2. This offer is only available online at www.debenhams.com, www.debenhams.ie. Such promotion discounts are not valid for use as part of a purchase in Debenhams stores, or for telephone orders. 
3. Discount is already applied at checkout. 
4. This offer is also available on the Debenhams mobile site.
5.Offer applies to selected Red Herring, Mantaray and Collection flat shoes. 
6. Concessions excluded. 
7. Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff. 
8. This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts or at Debenhamsplus.com & Debenhams.commade-to-measure-curtains
9. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
10. Any refunds will take into account the discount. 
11. Debenhams reserves the right to changes these terms and conditions on reasonable notice. 
12. Promoter - Debenhams Retail PLC, registered office at 10 Brock Street, Regents Place, London, NW1 3FG, registered number 00083395. 
13.These terms and conditions are governed in accordance with the laws of England & Wales. 

Buy 2 for £10 on women's vests

1. Offer is valid from 24/01/2018
2. This offer is available online at www.debenhams.com, www.debenhams.ie.
3. Discount is already applied at checkout.  
4. This offer is also available on the Debenhams mobile site.
5. Offer applies to selected The Collection lines.
6. Concessions excluded.  
7. Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff.  
8. This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts or at Debenhamsplus.com & Debenhams.commade-to-measure-curtains 
9. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online. 
10. Any refunds will take into account the discount.  
11. Debenhams reserves the right to changes these terms and conditions on reasonable notice. 
12. Promoter - Debenhams Retail PLC, registered office at 10 Brock Street, Regents Place, London, NW1 3FG, registered number 00083395.  
13. These terms and conditions are governed in accordance with the laws of England & Wales.  

Buy 2 for £12 on women's t-shirts

1. Offer is valid from 24/01/2018
2. This offer is available online at www.debenhams.com, www.debenhams.ie.
3. Discount is already applied at checkout.  
4. This offer is also available on the Debenhams mobile site.
5. Offer applies to selected The Collection lines.
6. Concessions excluded.  
7. Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff.  
8. This offer is not valid against the purchase of financial services, food services, cash, gift vouchers, giftcards or as payment of any outstanding balance on your Debenhams accounts or at Debenhamsplus.com & Debenhams.commade-to-measure-curtains 
9. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online. 
10. Any refunds will take into account the discount.  
11. Debenhams reserves the right to changes these terms and conditions on reasonable notice. 
12. Promoter - Debenhams Retail PLC, registered office at 10 Brock Street, Regents Place, London, NW1 3FG, registered number 00083395.  
13. These terms and conditions are governed in accordance with the laws of England & Wales. 

B by Ted Baker Gift Box

1. Free gifts are one per customer, while stocks last. Gift is out of stock if not added to bag & NOT valid if used with a discount promo code.
2. Only valid when spending £50 or more.
3. Full price only. Excludes B by Ted Baker robes.
4. Instore and online.
5. Discount automatically applied at checkout. Free Gift promotions can be very popular and while we do our best to ensure that everyone receives the free gift, if the gift does not add to shopping bag then it is out of stock. In certain circumstances where the gift may add to the basket at the time of ordering and then subsequently cancel when the warehouse goes to pick and despatch the item.
6. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers". 

Bra fit guarantee

1. Under Debenhams' "Bra Fit Guarantee" offer, if after having a bra fitted in store it is not the most comfortable bra the customer owns, the customer can return the bra to store within 30 days together with proof of purchase and proof that the bra was purchased under the Bra Fit Guarantee, which will be provided upon purchase. Upon returning the bra the customer will be entitled to book a second bra fitting for a similar product and can exchange their first bra for a second one. If the second bra is still not the most comfortable bra the customer owns, the customer is entitled to return the second bra to store within 30 days from the date of its purchase together with proof of purchase for a full refund (the "Offer").
2. Should the second bra be a higher price than the first bra, the customer is liable to pay the difference.
3. Debenhams will retain any bras returned in accordance with the Offer.
4. The Offer is valid from 8th March 2018 in participating UK and Republic of Ireland stores only.
5. Customers must state that they are returning the Debenhams bras under the "Bra Fit Guarantee" offer at the till point in store in order to get the refund as part of the Offer. Customers must return bras with proof of purchase and proof that the bra was purchased under the Offer, which will be provided upon purchase.
6. The Offer applies to all Debenhams' own brand and designer brand bras including all international brands.
7. The Offer is valid on full price products only, not products which have already been marked down.
8. As the Offer allows customers to wash and wear the bras for 30 days before returning them under the Offer, it is not necessary for the tag to be on the bras for the Offer to be applied. However, proof of purchase and proof that the bra was purchased under the Bra Fit Guarantee must be provided.
9. Any refunds will take into account any discount applied to the products.
10. Debenhams reserves the right to cancel the Offer at any time without notice. In the event of termination any guarantees made prior to termination made by Debenhams will be honoured.
11. Debenhams reserves the right to change these terms and conditions without notice.
12. None of these Offer terms affect your statutory rights relating to faulty or misdescribed goods or your right to cancel orders under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
13. The promoter of this Offer is Debenhams Retail PLC, registered office at 10 Brock Street, Regent's Place, London, NW1 3FG, registered number 00083395.
14. These terms and conditions are governed in accordance with the laws of England and Wales.
Book a bra fit appointment online: https://www.debenhams.com/content/book-bra-fit



Mens
Buy 1 get 1 half price men's jeans

1. Offer is valid from 1st September 2017.
2. This offer is available in Debenhams stores and online at www.debenhams.com, www.debenhams.ie.
3. Discount is already applied at checkout. 
4. This offer is also available on the Debenhams mobile site, iPad app, iPhone app and Android app. 
5. Offer applies to selected full price men's jeans and cannot be used in conjunction with other multi purchase offers.
6. Concessions excluded., please see here, for further information.
7. Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff. 
8. The Offer is not valid against the purchase of travel money, financial services, cash back, gift cards, or at debenhamsplus.com, debenhamscurtains.com and debenhams-formalhire.com.
9. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
10. Any refunds will take into account the discount. 
11. Debenhams reserves the right to changes these terms and conditions on reasonable notice. 
12. Promoter - Debenhams Retail PLC, registered office at 10 Brock Street, Regents Place, London, NW1 3FG, registered number 00083395. 
13. These terms and conditions are governed in accordance with the laws of England & Wales. 

Buy 1 get 1 half price underwear

1. Offer is valid from 11th September 2017.
2. This offer is available in Debenhams stores and online at www.debenhams.com, www.debenhams.ie.
3. Discount is already applied at checkout. 
4. This offer is also available on the Debenhams mobile site, iPad app, iPhone app and Android app. 
5. Offer applies to selected full price men's underwear and cannot be used in conjunction with other multi purchase offers.
6. Concessions excluded., please see here, for further information.
7. Voucher/code cannot be used in conjunction with any other voucher, promotional code or account card offer and is not available for Debenhams staff. 
8. The Offer is not valid against the purchase of travel money, financial services, cash back, gift cards, or at debenhamsplus.com, debenhamscurtains.com and debenhams-formalhire.com.
9. Offer does not apply to delivery charges. Please check relevant delivery terms and conditions online.
10. Any refunds will take into account the discount. 
11. Debenhams reserves the right to changes these terms and conditions on reasonable notice. 
12. Promoter - Debenhams Retail PLC, registered office at 10 Brock Street, Regents Place, London, NW1 3FG, registered number 00083395. 
13. These terms and conditions are governed in accordance with the laws of England & Wales. 

Buy 1 get 1 half price jumpers & cardigans

1. Offer is valid from 11th September 2017.
2. This offer is available in Debenhams stores and online at www.debenhams.com, www.debenhams.ie.
3. Discount automatically applied at checkout.  
4. Offer applies to selected full price men's knitwear and cannot be used in conjunction with other multi purchase offers.
5. Offer cannot be used in conjunction with any other voucher, promotional code or account card offer.
6. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers". 

Buy 1 get 1 half price nightwear & loungewear

1. Offer is valid from 11th September 2017.
2. This offer is available in Debenhams stores and online at www.debenhams.com, www.debenhams.ie.
3. Discount automatically applied at checkout.
4. Offer applies to selected full price men's nightwear & loungewear and cannot be used in conjunction with other multi purchase offers.
5. Offer cannot be used in conjunction with any other voucher, promotional code or account card offer.
6. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers". 

Buy 1 get 1 half price formal shirts

1. Offer is valid from 10th May 2018.
2. This offer is available in Debenhams stores and online at www.debenhams.com, www.debenhams.ie.
3. Discount is already applied at checkout.
4. Offer applies to selected full price men's formal shirts and cannot be used in conjunction with other multi purchase offers.
5. Offer cannot be used in conjunction with any other voucher, promotional code or account card offer.
6. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers".



Beauty
Beauty Club Card Bonus Points Promotions

Beauty Club Card bonus points promotions are limited to one set of Bonus Points per customer per day. If more than one set of Bonus Points are added in a day, these Bonus Points will be deducted from Beauty Club Accounts prior to monthly conversions.

Try Something New Guarantee

1. Beauty & Fragrance Items promoted with a Try Something New Guarantee badge and description will be shipped with a Free Sample to allow you to try the product first before you open the full size product.
2. If you decide the product is not for you, the UNOPENED full size product can be returned for a full refund to any Debenhams UK or Republic of Ireland store or to our online warehouse in line with our normal 28 day return policy.
3. The samples shipped are mini sizes and give you the chance to try the product one or two times to help make up your mind - samples are not the same size as the full size product.
4. Samples are Subject to Availability and While Stocks last.
5. Free Sample promotions can be very popular and while every effort is made to ship the sample, there can be instances where the sample offer will run out and we are therefore unable to ship the sample.
6. Customers can return the Full Size Product unopened in line with our normal 28 day return policy.
7. This Guarantee does not affect customer-s statutory rights.



Electricals
Electrical Price Match

1. If you can find an identical individual electrical product sold at John Lewis, House of Fraser, Argos, Currys or Lakeland ("Our Competitors") with the same service and warranty conditions to us, then we will match the price of the electrical product on the same day you buy the electrical product from us(the "Price Match").
2. The Competitors' electrical product to which the Debenhams' electrical product is being compared must be identical. This includes, but is not limited to, the following criteria:
a. the electrical product's model number and specification;
b. the electrical product's make;
c. the electrical product's colour;
d. the service conditions provided as standard with the electrical product and included in the price (including but not limited to the circumstances the service conditions cover);
e. the warranties provided as standard with the electrical product and included in the price (including but not limited to the length of a warranty); and
f. the current availability to purchase the electrical product;
g. the timescales for delivery of the electrical product included within the price.
3. If any of the above criteria or any other criteria deemed by us to be relevant are not identical, then the electrical product is not eligible for the Price Match.
4. The Price Match only applies to electrical products purchased at staffed tillpoints in UK stores. For the avoidance of doubt, online, telephone, mobile, in-store kiosks or other sales channels are excluded.
5. You are required to provide the necessary proof to establish that the conditions of the Price Match are met and that no exclusions apply prior to purchase. This could include a connected mobile device or an electronically dated print-out of a Competitor website. No refund will be provided on any Price Match claims made after the date of purchase.
6. The Price Match only applies to newly purchased electrical products. Products that have previously been returned and refunded are excluded.
7. The Price Match does not apply to products purchased through any concessions, including Debenhams Plus.
8. The Price Match only applies to prices which are generally available to all customers through Our Competitors' UK stores or UK website. We do not match prices which are only available to certain customers, including, but not limited to, prices only available to holders of a "my John Lewis" card. 9. If the electrical product being compared is offered with delivery by us and our Competitors, where the delivery charged by our Competitors for that electrical product is higher than we charge, we will compare the price inclusive of delivery. 10. We do not match prices only available via third party websites or with voucher codes, added value and premium offers, cash back offers, redemption offers or trade in promotions. 11. We reserve the right to refuse to Price Match bundles. In deciding whether to Price Match bundles we will take into account whether the electrical products and any free items offered are identical. If the bundled electrical products are offered at a promotional rate by our Competitors, but they can also be bought individually at full price, we will not Price Match the bundled products. 12. Where the electrical product has been ordered specially for you, such that the electrical product is not part of the normal range we stock, we will consider whether to Price Match, but reserve the right to refuse to do so. 13. Any electrical product which is subject to a short term promotion by our Competitors will not be subject to the Price Match.

Tassimo by Bosch: £20 web credit

1. Offer valid between 13/03/18 until 30/09/18 (inclusive).
2. To redeem web credit please register at www.tassimo.com
3. You will receive two Discount codes in your inbox worth £10 each to spend on 2 different purchases with tassimo.co.uk. Unless expressly indicated otherwise, the Offer is restricted to 2 x £10 discount codes per MyTASSIMO registration with a valid client or serial number and a maximum of four Discount Codes per household in any 12 month period. Invalid or incomplete client or serial numbers will not be accepted. Normal TASSIMO shop terms and conditions, including payment terms, apply to all orders made using the Discount Code.
4. 1st voucher valid for 6 weeks from registration date, 2nd voucher valid for 4 months from registration. Discount Codes will be sent to the email address specified at time of MyTASSIMO account registration. Each discount code can only be applied against one order, and no unused value can be carried over. This offer cannot be used in conjunction with any other promotional codes.
5. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers".
6. This offer may be subject to change or withdrawn at any time without notice.

Save 20% When You Buy Morphy Richards Dimensions Kettle & Toaster

1. Offer valid between 13th June 2018 to 8th July 2018 inclusive.
2. Selected Lines Only
3. Online only.
4. Discount automatically applied at checkout. (any other details)
5. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers". (This sentence is necessary on most occasions, please refer to these below and exclude this sentence if conflicting).

Save 30% When You Buy De'Longhi Avvolta Kettle & Toaster

1. Offer valid between 13th June 2018 to 8th July 2018 inclusive.
2. Selected Lines Only
3. Online only.
4. Discount automatically applied at checkout. (any other details)
5. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers". (This sentence is necessary on most occasions, please refer to these below and exclude this sentence if conflicting).



Home
4 for 3 on selected mugs

1. Offer valid from 31st January 2017 and is ongoing.
2. Offer is available on items badged as "4 for 3 selected mugs"
3. Discount will automatically be applied at checkout.
4. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers".

Buy 2 for £35 on selected Towel Bales

1. Offer valid from 30/05/17
2. Selected Towel Bales only
3. Instore and online.
4. Discount automatically applied at checkout.
5. General terms and conditions apply, please refer to our "General terms and conditions for promotional codes and discount offers".