PAY FOR YOUR PURCHASES OVER 4 INSTALLMENTS.*

Clearpay enables you to pay for your purchases over four automatic installments, interest free!

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HERE'S HOW IT WORKS

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ALL YOU NEED TO APPLY IS

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• A UK credit or debit card

• To be over 18 years of age

• A UK residential address

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FAQs

Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic installments, split out in a way that suits you best. You chose how much to initially pay upfront, and the remaining payment is split over 3 installments made every 2 weeks without any interest.

Just shop on debenhams.com and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa or Mastercard). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – easy!

Clearpay can only be used on purchases made on the Debenhams website and App. To find out more about Clearpay, click here to visit their shop directory.

Clearpay is only available to customers with a UK billing address. Customers with international billing addresses will not be able to create an Clearpay account.

Clearpay customers have to make their first payment at the time of purchase. . The remaining three payments are deducted every 2 weeks in automatic installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly. You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

A £6 late payment free will be charged if funds are not available at the time the automatic payment is due. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay Payment Purchase Agreement here.

Clearpay orders are delivered within our standard delivery timeframes like any order from boohoo.com. Visit our Delivery page for more information.

No, there is no limit to use Clearpay on debenhams.com. Please see here for more information.

Yes, you may also use a Debenhams gift card or promotional code with Clearpay to pay for your purchase.

Clearpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

Clearpay returns follow our free standard return process. Use our online returns portal to print a debenhams.com returns label. Please note, refunds for Clearpay will be refunded from debenhams.com to Clearpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Clearpay online account. Have more questions about Clearpay returns? Go to Clearpay.com

Visit the Clearpay website for a comprehensive list of FAQs here and check out Clearpay’s Privacy Policy found here. *Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of £6 with an additional £6 fee added after 7 days if payment is still unpaid.

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Customer Services

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Clearpay lends you a fixed amount of credit to allow you to pay for your purchase over 4 installments, due every two weeks. To be eligble for credit from Clearpay, you must be permanent UK resident (excl Channel Islands), aged 18+. Further eligibility and T&Cs apply.

Make sure you can make your repayments on time by each due date to avoid late fees. Not paying on time will lead to a late fee of £6 and, if your order is worth more than £24, a further late fee of £6 if it still overdue after 7 days. The total amount of late fees you may be charged will depend on your order value. If you fail to pay on time, your Clearpay debt may be passed to a debt collection agency and this may affect your ability to use Clearpay in future. We encourage you to use Clearpay responsibly.