“Refund was approved and back in my account the same day.” - Deliver+ customer
These mules sit somewhere between a house shoe and a proper flat - the kind of thing you put on in the morning and don't take off. The lined interior keeps things warm, while the chunky sole means you're not restricted to the living room. Style them the way the model does here: with scrunched ankle socks for that off-duty, thrown-together look that's been everywhere lately. Pair with wide-leg lounge trousers or your baggiest joggers for a Sunday morning feel that still looks considered. They also work tucked under straight-leg jeans for a casual coffee run or a low-key family gathering. The embroidered trim at the edge is the one detail that stops them reading as purely functional - it's the reason you'd choose these over a plain pair. A go-to for anyone who wants comfort without giving up on looking put-together.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
These mules sit somewhere between a house shoe and a proper flat - the kind of thing you put on in the morning and don't take off. The lined interior keeps things warm, while the chunky sole means you're not restricted to the living room. Style them the way the model does here: with scrunched ankle socks for that off-duty, thrown-together look that's been everywhere lately. Pair with wide-leg lounge trousers or your baggiest joggers for a Sunday morning feel that still looks considered. They also work tucked under straight-leg jeans for a casual coffee run or a low-key family gathering. The embroidered trim at the edge is the one detail that stops them reading as purely functional - it's the reason you'd choose these over a plain pair. A go-to for anyone who wants comfort without giving up on looking put-together.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Embroidered Cosy Mules against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.