“Refund was approved and back in my account the same day.” - Deliver+ customer
Tips: 1.This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland addresses 2.This product is sent by 2 packages. The delivery time of the two packages may be inconsistent, and the difference may be 1-2 days. Please wait patiently. 3.This Bed frame Does not included Mattress Detail Applicable mattress (mattress not included) 90190cm Recommended mattress thickness: 10-20 cm Weight capacity 120KG Material Solid wood + MDF Overall Size 21695160cm ( LW*H) Colour cream-white+natural wood Assembly Required Yes Due to lighting, there may be color differences between the product image and the actual product. Please refer to the actual product received. LED string lights shown in the images are for decorative purposes only and are not included with the bed. Features [Built-in Bookshelf] : The built-in bookshelf offers a handy space for little ones to organise their favourite books and bedtime stories. With divided compartments for easy storage and access, it keeps reading essentials close at hand while encouraging independent reading habits and a love of books. [Two Spacious Drawers] : Make the most of bedroom space with two generously sized under-bed drawers, perfect for storing toys, clothes, blankets and everyday essentials. [Side Rails & Creative Chalkboard] : The side rails help create a more enclosed and cosy sleeping space, while the built-in chalkboard adds a playful creative touch.
[Customisable House-Shaped Design] : The charming house-shaped wooden frame turns an ordinary bed into a magical little hideaway. Add your favourite fairy lights, sheer curtains or playful decorations to create a personalised space for bedtime stories, sweet dreams and imaginative adventures.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Tips: 1.This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland addresses 2.This product is sent by 2 packages. The delivery time of the two packages may be inconsistent, and the difference may be 1-2 days. Please wait patiently. 3.This Bed frame Does not included Mattress Detail Applicable mattress (mattress not included) 90190cm Recommended mattress thickness: 10-20 cm Weight capacity 120KG Material Solid wood + MDF Overall Size 21695160cm ( LW*H) Colour cream-white+natural wood Assembly Required Yes Due to lighting, there may be color differences between the product image and the actual product. Please refer to the actual product received. LED string lights shown in the images are for decorative purposes only and are not included with the bed. Features [Built-in Bookshelf] : The built-in bookshelf offers a handy space for little ones to organise their favourite books and bedtime stories. With divided compartments for easy storage and access, it keeps reading essentials close at hand while encouraging independent reading habits and a love of books. [Two Spacious Drawers] : Make the most of bedroom space with two generously sized under-bed drawers, perfect for storing toys, clothes, blankets and everyday essentials. [Side Rails & Creative Chalkboard] : The side rails help create a more enclosed and cosy sleeping space, while the built-in chalkboard adds a playful creative touch.
[Customisable House-Shaped Design] : The charming house-shaped wooden frame turns an ordinary bed into a magical little hideaway. Add your favourite fairy lights, sheer curtains or playful decorations to create a personalised space for bedtime stories, sweet dreams and imaginative adventures.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Kids House Bed, Bookshelf, Chalkboard, 2 Drawers, Cream White against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.