“Refund was approved and back in my account the same day.” - Deliver+ customer
Tips: 1.This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland addresses 2.This product is sent by 2 packages. The delivery time of the two packages may be inconsistent, and the difference may be 1-2 days. Please wait patiently. 3.This Bed frame Does not included Mattress Detail Applicable mattress (mattress not included) 90190cm Recommended mattress thickness: 15-25 cm. Weight capacity 120kg Material Velvet and PU Overall Size 200114102 cm ( LW*H) Colour Pink and Ivory Box Spring Required No Assembly Required Yes Package Content Bed frame N.W 29.5kg Due to lighting, there may be color differences between the product image and the actual product. Please refer to the actual product received. Features [Contrasting Ivory PU Trim] : Contrasting ivory PU trim beautifully outlines the pink velvet bow, enhancing its sculpted, three-dimensional shape. [24-Colour LED Backlight] : A soft glow spreads behind the headboard, highlighting its sculpted curves and creating a dreamy floating effect. [Soft Pink Velvet Upholstery] : Wrapped in soft-touch pink velvet, this bed brings warmth, texture and a touch of luxury to the bedroom. The generously cushioned headboard offers a cosy place to lean back with a favourite book. [Recessed Mattress Design] : The recessed mattress design allows the mattress to sit neatly within the upholstered frame, helping minimise sideways movement during everyday use.
[Bow Headboard Design] : Make bedtime a little more magical with an oversized bow-shaped headboard that instantly catches the eye. Beautifully sculpted loops, plush curves and an elegant silhouette bring playful charm and boutique-inspired luxury to the bedroom, creating a delightful statement piece.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Tips: 1.This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland addresses 2.This product is sent by 2 packages. The delivery time of the two packages may be inconsistent, and the difference may be 1-2 days. Please wait patiently. 3.This Bed frame Does not included Mattress Detail Applicable mattress (mattress not included) 90190cm Recommended mattress thickness: 15-25 cm. Weight capacity 120kg Material Velvet and PU Overall Size 200114102 cm ( LW*H) Colour Pink and Ivory Box Spring Required No Assembly Required Yes Package Content Bed frame N.W 29.5kg Due to lighting, there may be color differences between the product image and the actual product. Please refer to the actual product received. Features [Contrasting Ivory PU Trim] : Contrasting ivory PU trim beautifully outlines the pink velvet bow, enhancing its sculpted, three-dimensional shape. [24-Colour LED Backlight] : A soft glow spreads behind the headboard, highlighting its sculpted curves and creating a dreamy floating effect. [Soft Pink Velvet Upholstery] : Wrapped in soft-touch pink velvet, this bed brings warmth, texture and a touch of luxury to the bedroom. The generously cushioned headboard offers a cosy place to lean back with a favourite book. [Recessed Mattress Design] : The recessed mattress design allows the mattress to sit neatly within the upholstered frame, helping minimise sideways movement during everyday use.
[Bow Headboard Design] : Make bedtime a little more magical with an oversized bow-shaped headboard that instantly catches the eye. Beautifully sculpted loops, plush curves and an elegant silhouette bring playful charm and boutique-inspired luxury to the bedroom, creating a delightful statement piece.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Kids Velvet Bow Bed, LED Headboard, Pink Ivory against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.