“Refund was approved and back in my account the same day.” - Deliver+ customer
Tips: 1.This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland addresses 2.This product is sent by 2 packages. The delivery time of the two packages may be inconsistent, and the difference may be 1-2 days. Please wait patiently. Specifications Seat Filling Material Foam Surface Material Velvet Fabric Foot Material Metal Leg Height 24 cm Sleeping Area Height from Floor 41 cm Armrest Width 13 cm Cushion Size 3434 cm Backrest Stages 3(110° 135° 180°) Sleeping Area 15087 cm Maximum Load Capacity 150 kg/ Features Independently Adjustable Double Backrest: Both backrests can be adjusted separately in 3 fixed angles – upright sitting, relaxed leaning back, or fully flat for sleeping. Elegant Premium Velvet Fabric: Made from high-density, abrasion-resistant velvet with a silky texture – soft to the touch, dirt-resistant, and colorfast. Ergonomic High-Density Foam: Filled with highly elastic foam that conforms optimally to the back and lumbar zone. Hidden Storage: Thanks to the 24 cm high sofa legs, a robotic vacuum cleaner can easily clean underneath. Safe Rounded Corner Design: Rounded armrests with soft padding and integrated metal trim protect against bumps – perfect for households with children. Curved, Rounded Armrests: The elegantly curved armrests with gentle contours reduce the risk of injury from bumps. 2 Cushions: The set includes two separate, fluffy cushions with a cloud-like feel.
Gold-Plated Metal Feet: Equipped with six sturdy metal feet in a gold finish – supports over 150 kg, scratch-resistant, and exceptionally stable. The modern metal details add a touch of discreet luxury to your living room.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Tips: 1.This product cannot be delivered to the Scottish Highlands, lsles of Scilly, lsle of Man, lsle of Wight, Channel lslands, or Northern lreland addresses 2.This product is sent by 2 packages. The delivery time of the two packages may be inconsistent, and the difference may be 1-2 days. Please wait patiently. Specifications Seat Filling Material Foam Surface Material Velvet Fabric Foot Material Metal Leg Height 24 cm Sleeping Area Height from Floor 41 cm Armrest Width 13 cm Cushion Size 3434 cm Backrest Stages 3(110° 135° 180°) Sleeping Area 15087 cm Maximum Load Capacity 150 kg/ Features Independently Adjustable Double Backrest: Both backrests can be adjusted separately in 3 fixed angles – upright sitting, relaxed leaning back, or fully flat for sleeping. Elegant Premium Velvet Fabric: Made from high-density, abrasion-resistant velvet with a silky texture – soft to the touch, dirt-resistant, and colorfast. Ergonomic High-Density Foam: Filled with highly elastic foam that conforms optimally to the back and lumbar zone. Hidden Storage: Thanks to the 24 cm high sofa legs, a robotic vacuum cleaner can easily clean underneath. Safe Rounded Corner Design: Rounded armrests with soft padding and integrated metal trim protect against bumps – perfect for households with children. Curved, Rounded Armrests: The elegantly curved armrests with gentle contours reduce the risk of injury from bumps. 2 Cushions: The set includes two separate, fluffy cushions with a cloud-like feel.
Gold-Plated Metal Feet: Equipped with six sturdy metal feet in a gold finish – supports over 150 kg, scratch-resistant, and exceptionally stable. The modern metal details add a touch of discreet luxury to your living room.
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Modern Cream 2-Seater Velvet Sofa Bed, Adjustable Backrest against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.