Charles Duhigg
Supercommunicators : How to Unlock the Secret Language of...
“Refund was approved and back in my account the same day.” - Deliver+ customer
From the author of the global bestseller, The Power of HabitThis is not just a riveting read about how to understand others better. Its also a revealing look at how to be understood. ADAM GRANTIf you want to improve your communication skills at work and in life, this book is the place the start. ARTHUR C. BROOKS Professor, Harvard Business School, and #1 New York Times bestselling authorWho and what are supercommunicators? Theyre the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. Theyre brilliant facilitators and decisionguiders. How do they do it?In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art and the science of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around. In the process, he shows why a CIA operative was able to win over a reluctant spy, how a member of a jury got his fellow jurors to view an openandshut case differently, and what a doctor found they needed to do to engage with a vaccine sceptic.Above all, he reveals the techniques we can all master to successfully connect with others, however...
Binding: Paperback;272 pages; Publisher: TBS-Penguin Random House Wholesale; Classification: VS; Weight: 346 g; Dimensions: 196 x 129 x 23
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
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Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
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From the author of the global bestseller, The Power of HabitThis is not just a riveting read about how to understand others better. Its also a revealing look at how to be understood. ADAM GRANTIf you want to improve your communication skills at work and in life, this book is the place the start. ARTHUR C. BROOKS Professor, Harvard Business School, and #1 New York Times bestselling authorWho and what are supercommunicators? Theyre the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. Theyre brilliant facilitators and decisionguiders. How do they do it?In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art and the science of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring people together. And he shows how even the most tricky of encounters can be turned around. In the process, he shows why a CIA operative was able to win over a reluctant spy, how a member of a jury got his fellow jurors to view an openandshut case differently, and what a doctor found they needed to do to engage with a vaccine sceptic.Above all, he reveals the techniques we can all master to successfully connect with others, however...
Binding: Paperback;272 pages; Publisher: TBS-Penguin Random House Wholesale; Classification: VS; Weight: 346 g; Dimensions: 196 x 129 x 23
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Charles Duhigg
Supercommunicators : How to Unlock the Secret Language of...
“Refund was approved and back in my account the same day.” - Deliver+ customer
We Think You'll Like
Sponsored Products
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