“Refund was approved and back in my account the same day.” - Deliver+ customer
The Emperor penguin is the heaviest and tallest penguin in Antarctica. Emperor penguin chicks are tiny when they hatch, weighing only 150g-200g with a thin layer of down to keep them warm. It takes penguin chicks 50 days to develop the ability to regular their own body temperature.During the chick-rearing period, there's a hive of activity in the penguin colony. Parent penguins take it in turns to raise their offspring until they can stand on the ice by themselves. Chicks have grown a thick layer of down and are growing fast - meaning they are very hungry.Realistic hand finished emperor penguin chicks. Designed by experts, CollectA animal models are factually accurate and true to life.
Suitable for ages 3 years +
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
The Emperor penguin is the heaviest and tallest penguin in Antarctica. Emperor penguin chicks are tiny when they hatch, weighing only 150g-200g with a thin layer of down to keep them warm. It takes penguin chicks 50 days to develop the ability to regular their own body temperature.During the chick-rearing period, there's a hive of activity in the penguin colony. Parent penguins take it in turns to raise their offspring until they can stand on the ice by themselves. Chicks have grown a thick layer of down and are growing fast - meaning they are very hungry.Realistic hand finished emperor penguin chicks. Designed by experts, CollectA animal models are factually accurate and true to life.
Suitable for ages 3 years +
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Emperor Penguin Chicks against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
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XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
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For more information about claims submission, please check XCover Help.