“Refund was approved and back in my account the same day.” - Deliver+ customer
Relax with this lavender neck and shoulder warmer, designed for convenient hot or cold use. The herbal wrap can be positioned comfortably around the neck and shoulders, making it a practical accessory for relaxing at home. It can be warmed in a compatible microwave for comforting warmth or used cold when preferred. The lavender filling provides a pleasant herbal aroma, while the wrap design helps distribute the hot or cold sensation across the neck and shoulder area.
Designed for hot or cold use around the neck and shoulders. Follow the supplied heating instructions carefully when microwaving and do not exceed the recommended heating time.
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Relax with this lavender neck and shoulder warmer, designed for convenient hot or cold use. The herbal wrap can be positioned comfortably around the neck and shoulders, making it a practical accessory for relaxing at home. It can be warmed in a compatible microwave for comforting warmth or used cold when preferred. The lavender filling provides a pleasant herbal aroma, while the wrap design helps distribute the hot or cold sensation across the neck and shoulder area.
Designed for hot or cold use around the neck and shoulders. Follow the supplied heating instructions carefully when microwaving and do not exceed the recommended heating time.
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Lavender Neck & Shoulder Warmer Microwaveable Herbal Hot Cold Wrap against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
By selecting 'add protection', I confirm that I am a UK resident aged 18+ and that I have read the IPID and Terms and Conditions. I consent to receive this information electronically.