We accept all forms of eBay approved payments, but do not offer a cash on collection service. Our goal is to ensure that your order is promptly dispatched on the same day if it is placed before 2 PM, provided that the payment has been successfully processed. Items purchased on a weekend or bank holidays will be sent the next working day. All orders are dispatched to the address provided on ebay, if you would like your order to be dispatched to an alternative address, please email us in advance via eBay to let us know. We offer a Royal Mail 48 service as standard across all of our products and a Royal Mail 24 upgrade for a small fee at checkout if your item is more urgent. DPD Next Day Guaranteed is an additional option for added peace of mind. At peak times these additional services may be unavailable.

If you're not available to receive your purchase, it will go back to your nearby Royal Mail sorting office. If the package isn't collected within 2 weeks, it'll be returned to us. To resend the item or get a refund, you'll need to cover the original postage cost.

Something not quite right? You have 21 days from the day you receive it, to send something back.

Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.

Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.

Click here to view our full Returns Policy.