“Refund was approved and back in my account the same day.” - Deliver+ customer
This upgraded shiatsu back and neck massager measures 14.6 × 12.6 inches (37 × 32 cm), built with an expanded ergonomic curved frame that fits the natural contour of your neck and back for superior massage comfort. It is optimized for medium-sized users; larger users can shift the unit to target specific sore zones. Fitted with 8 physiotherapy magnets, it helps promote blood circulation and ease muscle soreness and swelling. Boasting 20 upgraded massage nodes, this massager provides simulated 10D deep tissue massage. The wrap-around massage heads replicate human hand movements including kneading and acupressure. It supports bidirectional rotation and runs quietly without disruptive noise, helping you release stress and tight muscle tension effectively. It combines dual massage zones: vibration on the upper part and kneading massage on the lower part to relax your waist and full back. Multiple customizable settings include 3 massage modes, 3 speed levels, 2 rotation directions, 2 heating levels and 4 vibration modes, so you can build your ideal relaxation session. A handy remote control lets you switch heat and massage settings easily with simple one-touch operation, great for home and office use. Built-in overheat protection and a 15-minute auto shut-off timer guarantee safe use."
Product Name: Upgraded Shiatsu Neck & Back Massager with Heat Dimensions: 14.6 x 12.6 in (37 x 32 cm) Massage Nodes: 20 upgraded massage nodes, 10D simulated hand massage Magnets: 8 physiotherapy-grade magnets for circulation support Massage Zones: Upper vibration zone + lower kneading zone Settings: 3 massage modes, 3 speeds, 2 rotation directions, 2 heat levels, 4 vibration modes Control Method: Remote control for easy adjustment Safety Features: Overheat protection, 15-minute auto shut-off Noise Level: Low noise for quiet massage Suitable For: Neck, shoulder, waist and full back muscle relaxation"
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
This upgraded shiatsu back and neck massager measures 14.6 × 12.6 inches (37 × 32 cm), built with an expanded ergonomic curved frame that fits the natural contour of your neck and back for superior massage comfort. It is optimized for medium-sized users; larger users can shift the unit to target specific sore zones. Fitted with 8 physiotherapy magnets, it helps promote blood circulation and ease muscle soreness and swelling. Boasting 20 upgraded massage nodes, this massager provides simulated 10D deep tissue massage. The wrap-around massage heads replicate human hand movements including kneading and acupressure. It supports bidirectional rotation and runs quietly without disruptive noise, helping you release stress and tight muscle tension effectively. It combines dual massage zones: vibration on the upper part and kneading massage on the lower part to relax your waist and full back. Multiple customizable settings include 3 massage modes, 3 speed levels, 2 rotation directions, 2 heating levels and 4 vibration modes, so you can build your ideal relaxation session. A handy remote control lets you switch heat and massage settings easily with simple one-touch operation, great for home and office use. Built-in overheat protection and a 15-minute auto shut-off timer guarantee safe use."
Product Name: Upgraded Shiatsu Neck & Back Massager with Heat Dimensions: 14.6 x 12.6 in (37 x 32 cm) Massage Nodes: 20 upgraded massage nodes, 10D simulated hand massage Magnets: 8 physiotherapy-grade magnets for circulation support Massage Zones: Upper vibration zone + lower kneading zone Settings: 3 massage modes, 3 speeds, 2 rotation directions, 2 heat levels, 4 vibration modes Control Method: Remote control for easy adjustment Safety Features: Overheat protection, 15-minute auto shut-off Noise Level: Low noise for quiet massage Suitable For: Neck, shoulder, waist and full back muscle relaxation"
Extended returns Orders placed after 29th October 2026 can be returned until 5th January 2027
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Shiatsu Back Massager, Heated Deep Tissue Pillow for Neck Shoulder against breakdowns and faults once the manufacturer's warranty period is over.
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