Grangers
Down Care Kit Cleaner and Protector Travel Pack
“Refund was approved and back in my account the same day.” - Deliver+ customer
This kit was inspired by the desire to offer a complete down care solution: combining Wash + Repel Down 2 in 1 with three dryer balls to clean and protect all down articles. We understand that washing your down gear can be intimidating. When you’ve invested your money in a lovely jacket that keeps you warm and dry, yet in one wash you could reduce it to a clumpy, disfigured mess. However, taking care of your down is important. If you don’t keep it clean and protected, then it won’t perform as well and this is why we invented our Down Care Kit, to take away that fear. This kit includes: Wash + Repel Down 2 in 1, our unique 2 in 1 product which cleans and proofs in one wash cycle, meaning less impact on the and less time washing so you can get back outside sooner. This 2 in 1 formulation takes care of your down and synthetic down with powerful cleaning and superior proofing. 3 dryer balls, which are reusable (for up to 1000 washes) and perfect for preventing clumping and restoring loft to down articles. Previously, people have used tennis balls but these can actually leak color onto the garment and crush the down. We recommend these dryer balls as they gently restore loft, meaning your down will be back to maximum performance. This kit encompasses all your down care needs.
Hand Wash
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Sponsored Products
This kit was inspired by the desire to offer a complete down care solution: combining Wash + Repel Down 2 in 1 with three dryer balls to clean and protect all down articles. We understand that washing your down gear can be intimidating. When you’ve invested your money in a lovely jacket that keeps you warm and dry, yet in one wash you could reduce it to a clumpy, disfigured mess. However, taking care of your down is important. If you don’t keep it clean and protected, then it won’t perform as well and this is why we invented our Down Care Kit, to take away that fear. This kit includes: Wash + Repel Down 2 in 1, our unique 2 in 1 product which cleans and proofs in one wash cycle, meaning less impact on the and less time washing so you can get back outside sooner. This 2 in 1 formulation takes care of your down and synthetic down with powerful cleaning and superior proofing. 3 dryer balls, which are reusable (for up to 1000 washes) and perfect for preventing clumping and restoring loft to down articles. Previously, people have used tennis balls but these can actually leak color onto the garment and crush the down. We recommend these dryer balls as they gently restore loft, meaning your down will be back to maximum performance. This kit encompasses all your down care needs.
Hand Wash
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Grangers
Down Care Kit Cleaner and Protector Travel Pack
“Refund was approved and back in my account the same day.” - Deliver+ customer
We Think You'll Like
Sponsored Products
Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Down Care Kit Cleaner and Protector Travel Pack against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.