“Refund was approved and back in my account the same day.” - Deliver+ customer
Vertical playground for climbing: This 192 cm multi-level cat tree creates a vertical adventure zone, giving 2-3 cats each up to 5 kg joyful exercise and a lofty view at home • Multi-cat luxury retreats: Featuring 3 plush cat beds, 2 private condos, 3 jumping platforms, a scratching ladder and 2 hammocks, this cat tower offers multiple cosy spaces for harmonious, happy feline coexistence • Complete scratching solution: Upgraded sisal material makes the scratching post more robust, plus the climbing ramp entices cats to scratch and stretch freely. This cat tree keeps furniture secure and your living room clutter-free • Have fun in security: The robust build with a wide, reinforced base ensures kittens can climb and jump with confidence. Crafted from solid particle board for durability and finished with soft plush, it's as secure as it is comfortable • Hassle-free setup: Clear instructions and labeled pieces make installing your high-rise cat tree enjoyable, so you quickly create a welcoming space as a wonderful gift for your cats
Feature: • This 192cm multi-level tower meets your cat's natural climbing instincts • Features multiple resting spots, suitable for multi-cat homes • Dual hammocks offer your cats different lounging options for relaxation • Plush-covered perches with soft PP cotton filling provide luxurious, cosy comfort • Sisal-wrapped posts and a ladder fulfil scratching urges, saving your furniture • A reinforced base and anti-tip kit ensure stability for active cats • Assembly required 1 person, 45 minutes
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Vertical playground for climbing: This 192 cm multi-level cat tree creates a vertical adventure zone, giving 2-3 cats each up to 5 kg joyful exercise and a lofty view at home • Multi-cat luxury retreats: Featuring 3 plush cat beds, 2 private condos, 3 jumping platforms, a scratching ladder and 2 hammocks, this cat tower offers multiple cosy spaces for harmonious, happy feline coexistence • Complete scratching solution: Upgraded sisal material makes the scratching post more robust, plus the climbing ramp entices cats to scratch and stretch freely. This cat tree keeps furniture secure and your living room clutter-free • Have fun in security: The robust build with a wide, reinforced base ensures kittens can climb and jump with confidence. Crafted from solid particle board for durability and finished with soft plush, it's as secure as it is comfortable • Hassle-free setup: Clear instructions and labeled pieces make installing your high-rise cat tree enjoyable, so you quickly create a welcoming space as a wonderful gift for your cats
Feature: • This 192cm multi-level tower meets your cat's natural climbing instincts • Features multiple resting spots, suitable for multi-cat homes • Dual hammocks offer your cats different lounging options for relaxation • Plush-covered perches with soft PP cotton filling provide luxurious, cosy comfort • Sisal-wrapped posts and a ladder fulfil scratching urges, saving your furniture • A reinforced base and anti-tip kit ensure stability for active cats • Assembly required 1 person, 45 minutes
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new 192 cm Multi-Level Cat Tower for Indoor Kittens against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.