“Refund was approved and back in my account the same day.” - Deliver+ customer
Double cushion: With a double-layer cushion and virgin cotton filling, this office chair feels softer, breathable and springy; the 28 kg/m³, 70-hardness seat stays more comfortable than a hard chair for work or study, especially during long sitting • Flexible movement: Move easily with this desk chair thanks to 360° swivel, 47-57 cm seat height and five Φ5 cm PU casters, so you can roll from study to bedroom or living room and match different desk heights • Home styling: Swivel chair in pink with a frame and gas lift, plus velvet outer fabric, looks softer; in study, bedroom or living room, it reduces the rigid feel of traditional styles and blends in
Feature: • Double-layer cushion with virgin cotton stays breathable, resilient and resists sagging • Office chair swivels 360° and adjusts from 47-57 cm for flexibility • Five 5 cm PU casters roll smoothly between study, bedroom and living room
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
Double cushion: With a double-layer cushion and virgin cotton filling, this office chair feels softer, breathable and springy; the 28 kg/m³, 70-hardness seat stays more comfortable than a hard chair for work or study, especially during long sitting • Flexible movement: Move easily with this desk chair thanks to 360° swivel, 47-57 cm seat height and five Φ5 cm PU casters, so you can roll from study to bedroom or living room and match different desk heights • Home styling: Swivel chair in pink with a frame and gas lift, plus velvet outer fabric, looks softer; in study, bedroom or living room, it reduces the rigid feel of traditional styles and blends in
Feature: • Double-layer cushion with virgin cotton stays breathable, resilient and resists sagging • Office chair swivels 360° and adjusts from 47-57 cm for flexibility • Five 5 cm PU casters roll smoothly between study, bedroom and living room
Something not quite right? You have 21 days from the day you receive it, to send something back. When you purchase Debenhams Deliver+, you will have an extra 14 days on top of our standard 21-day window to initate a return.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys, and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses, and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Velvet Desk Chair with Height-Adjustable, Wheels, Pink against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.