“Refund was approved and back in my account the same day.” - Deliver+ customer
A spare bed that doesn't take over the room. By day, the Tivoli is a comfortable two seater for reading, films or morning coffee. When friends or family stay over, it pulls out into a 150 x 188cm sleeping area, big enough for two guests to share. The soft sand shade is a quiet, versatile neutral. It sits comfortably with light oak floors, cream walls and natural textures, and it gives you a calm backdrop for patterned cushions and throws that you can change with the seasons. It's a good fit for flats, home offices and guest rooms where one piece of furniture has to work twice as hard.
Any spillages must be cleaned up immediately with a fabric friendly soup and warm water .
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
A spare bed that doesn't take over the room. By day, the Tivoli is a comfortable two seater for reading, films or morning coffee. When friends or family stay over, it pulls out into a 150 x 188cm sleeping area, big enough for two guests to share. The soft sand shade is a quiet, versatile neutral. It sits comfortably with light oak floors, cream walls and natural textures, and it gives you a calm backdrop for patterned cushions and throws that you can change with the seasons. It's a good fit for flats, home offices and guest rooms where one piece of furniture has to work twice as hard.
Any spillages must be cleaned up immediately with a fabric friendly soup and warm water .
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Tivoli 2 Seater Pull Out Sofa Bed Sand against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.