“Refund was approved and back in my account the same day.” - Deliver+ customer
The Platinum is an 18cm (7 inch) Medium-Firm Mattress that is specifically designed for use with the upper bunk of Julian Bowen Bunk Beds due to height restrictions. A superior quality mattress with a low profile construction.
H 18.0 x W 91.5 x D 191.0cm Does Not Apply
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
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The Platinum is an 18cm (7 inch) Medium-Firm Mattress that is specifically designed for use with the upper bunk of Julian Bowen Bunk Beds due to height restrictions. A superior quality mattress with a low profile construction.
H 18.0 x W 91.5 x D 191.0cm Does Not Apply
For furniture returns, items must be in new and unused condition, unassembled and in their original packaging.
“Refund was approved and back in my account the same day.” - Deliver+ customer
We Think You'll Like
Sponsored Products
Protect Your Purchase?
Extend your warranty and protect your purchase against accidental damage and defects.
Protects your new Platinum Bunk Spring Mattress against breakdowns and faults once the manufacturer's warranty period is over.
Covers issues not included in your manufacturer's warranty, such as accidental damage or theft.
Get a replacement or a cash refund up to the full amount you originally paid for it.
FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
The XCover claims process is quick and hassle-free, with payment or reimbursement for approved claims processed instantly. The dedicated team at XCover aims to complete 95% of claims within 3 days of claim submission, so keep a close eye on your emails to ensure there’s no delay.
For more information about claims submission, please check XCover Help.